Urban District Public Service and Maintenance Team, Grade N17
Montgomery County, MDAbout the Position #*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*# *#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*# This position is available ONLY to Montgomery County Government, Community Engagement Cluster (CEC) Employees interested in applying for a Temporary Promotion through a competitive process. Please note that the department has the discretion to either convert the promotion from a temporary to a permanent one without further competition OR to fill the position under a second competitive process. #*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*# *#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*# Please note: The salary range above represents this position’s earning potential only. This is a Temporary Promotion opportunity, and the salary will be determined accordingly. WHO WE ARE The Silver Spring Urban District (SSUD) provides enhanced services to the Central Business District to ensure that downtown Silver Spring remains a clean, safe and attractive environment that promotes a vibrant social and business climate and support long-term economic viability and vitality. SSUD services include ambassadorship, security, streetscape maintenance, walkway repairs, tree maintenance, marketing, promotions and special events. WHO WE ARE LOOKING FOR The Silver Spring Urban District is seeking experienced individuals who enjoy working outdoors year-round to serve as full-time Urban District Public Service and Maintenance Team Supervisors. We are seeking candidates with team supervision and public engagement experience, along with strong communication skills, to coordinate and support the day-to-day operations of the Clean and Safe teams. These teams serve as ambassadors and provide event support for the local business and residential community. The primary purposes and responsibilities of this position are to: Provide public service support and supervision to Clean and Safe team members deployed throughout the Urban District. Provide operational and administrative communication to support the effective, efficient, and safe management of Silver Spring Urban District operations. Implement special projects that support members of the business community, County agencies, and community organizations. Guide and directly participate in programs and services that ensure the district is clean, safe, and welcoming. What You'll Be Doing The responsibilities of this position include, but are not limited to: Staff Supervision Monitor the progress of and assist the Public Service teams with daily assignments in the field. Supervise and motivate staff while ensuring alignment with safety standards and policies. Guide Short-term planning, ensuring services align with district priorities. Staff Development Provide daily and activity-based leadership to develop a positive rapport. Identify problems and provide support, guidance, and counseling. Participate in and assess annual performance. Field Coordination Conduct operational reviews and make recommendations to improve efficiencies and systems. Guide daily assignments for crew work according to Department objectives and identified focus areas. Contribute directly to daily assignments and the team’s fieldwork and perform general inspections of the Urban District to identify other required services. Special Project Implementation Lead, instruct, and participate in a variety of special work projects, including brick repair, tree pruning, general repair, event preparation, inventory management, community safety scans, and hazard surveys. Train staff on new initiatives and provide support with Microsoft Teams. Administrative Support Complete assigned logs and end-of-shift reports and create forms and operational plans as needed to increase crew productivity. Coordinate instructions, materials, and equipment to ensure they are available for the Public Service Team to com…