UPS Specialist

What You’ll Do The UPS Specialist performs intermodal operations for REMPREX-supported rail terminals, including customer service for truck drivers, Gate inspections, inventory inspections, and UPS manifest monitoring, tracking, and updating. The UPS Specialist role requires an individual with excellent customer service skills to communicate with and support UPS truck drivers and dispatchers that require assistance. Depending on the type of operations performed, the individual periodically needs to perform work outdoors. Responsibilities Operations reporting, including generating and distributing reports Running TSS commands and monitoring OASIS dashboards to verify accurate arrivals, errors, and exceptions Providing status updates to the client and customer regarding any errors or exceptions that do not match the provided UPS manifest Notifying service partners of any unit exceptions, damage, unit stencil issues, for repair Automated Gate processing, which involves data entry on a computer for each unit that enters or exits an intermodal terminal Manual Gate processing, which involves processing transactions outside on a handheld device for each unit that enters or exits an intermodal terminal As needed, yard checks to confirm the existence and locations of units and chassis, which involves driving in the intermodal terminal Information verification on a unit that enter or exit an intermodal terminal Vehicle damage inspections Driver identity verification Driver registration Inventory management to ensuring the availability of working equipment Accurate and efficient transaction processing to maintain safety and compliance in the intermodal terminal What You'll Need Required: High School Diploma or equivalent Ability to work in an outdoor environment subject to traffic, dust, weather, and other elements Valid driver’s license and a clean driving record Proven ability to maintain confidential information Excellent customer service skills, as well as pleasant and professional interpersonal skills Ability to accurately perform arithmetic computations to perform job duties sufficiently Detail-oriented work ethic, exhibiting the highest level of professional accuracy Ability to work collaboratively in a team environment Ability to meet deadlines and performance goals Working knowledge of Microsoft® Office Suite, including specific knowledge of Word® and Excel® Working knowledge of office machines, including, but not limited to, computers, fax machines, printers, and multi-line telephones Ability to pass and maintain certifications or proficiencies in the following areas: eRAILSAFE Certification Permanent Employee Registration Card (PERC), applies to Illinois (IL) only REMPREX and Client Safety Rules and Regulations Preferred: Working knowledge of the intermodal industry Physical Requirements: To perform the essential functions of this job, an employee must meet the physical demands in this job description. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stoop, kneel, crouch, talk, and hear. The employee is frequently required to stand, walk, sit, and use hands to finger, handle, feel, and reach. The employee must be able to stand for periods of eight hours or more, and must have the ability to lift up to 40 pounds. Specific vision abilities required by this job include the ability to adjust focus. Location Our Willow Springs terminal is located at 7600 Santa Fe Dr, Hodgkins, IL 60525 Who is REMPREX and Why Are We Hiring? Headquartered in Lisle, Illinois, REMPREX specializes in the operation, support and engineering of intermodal terminals and ports nationwide. We specialize in delivering safe, efficient, and scalable services to help our clients transport intelligently. Click here to see it for yourself! (https://www.youtube.com/watch?v=iHzf56-EVNg) Your assimilati…

View the full posting and apply