Unique part-time / casual office assistant position at a growing dedicated Vasectomy clinic in Calga
ConfidentialUnique part-time / casual office assistant position at a growing dedicated Vasectomy clinic in Calgary. We are looking for a kind, energetic and empathetic person to join us at our Calgary location 1-2 days per week starting January 2027. At Vasectomy Central we are a small family owned No-Scalpel Vasectomy clinic founded in Red Deer in 2022. In 2025, we expanded to Calgary and opened our new office in the Rockyview Health Centre in June of 2026. Since we opened, we have performed over 3000 procedures and gathered over 700 combined five-star google reviews! Position Overview: This is not your typical MOA position . Because we are a small operation, this position spans many other disciplines such as administration, reception, medical device reprocessing, physician assistance etc. and will likely evolve over time. Rest assured, appropriate training will be provided upon hiring! Duties are broken down into two main categories: Prep days and Procedure days . Prep days are usually 4hrs-6hrs on any day of your choice-except on a procedure day-giving you the ultimate autonomy in creating your schedule! Procedure days are typically 8hrs-12hr on Thursdays and/or Fridays with the odd Wednesday /Saturday/ Sunday. Start and end times are variable and negotiable. Prep day duties include the following : 1) Preparing patient post-op packages 2) Inventory management 3) Restocking/tidying waiting room 4) Performing other reasonable administrative or clinic-support duties required for clinic operations Procedure day duties include the following: 1) Typical reception tasks such as answering calls, greeting and checking in patients, validating parking, processing payments etc. 2) Communicating post-op instructions and package contents 3) Soiled tool reprocessing and repackaging 4) Physician assistance during the procedure for challenging cases as needed (rare) 5) Clinic opening and closing duties 6) Performing other reasonable administrative or clinic-support duties required for clinic operations Qualifications : 1) Direct, face-to-face customer service experience required 2) High School Diploma required 3) Valid criminal record check required 4) Legally eligible to work in Canada 5) Medical Office Assistant certificate an asset 6) Post-secondary education in office admin an asset 7) Experience working in a male-dominated industry an asset 8) Experience with EMRs an asset 9) Experience working in a medical clinic an asset Required Skills : 1) Emotional intelligence : Guys are nervous... We need someone who demonstrates an ability to match a patient's energy, be attentive to their needs and provide reassurance before their procedure while ensuring a positive experience from arrival to departure. 2) Self-directedness : You will be given freedom to do tasks independently which comes with the expectations that they will be done on time with little to no oversight (once you are comfortable with the tasks, of course). 3) Accountability and dependability : Being a small operation, there will not be anyone to cover for you when you're sick or unable to come in at the last minute. You are irreplaceable and will be treated as such! I (Dr. Filion) will be driving from Red Deer on procedure days and without you, I cannot work the day and let down many patients who have booked time off for their appointments. However, with appropriate notice, accommodations can be made, but last minute changes are extremely difficult. 4) Adaptability : As a growing business, tasks may change over time and we need someone who is adaptable and able to take on new challenges over time. 5) Excellent, clear, English verbal and written communication skills : One of the key responsibilities of this position is to communicate post-op instructions to patients prior to their procedure in an effective, easy to understand manner. 6) Tolerance of the repetitive : We are a vasectomy-only clinic. After 4 years and thousands of cases, we have optimized a workflow and scripting that simply wo…