Trucking Operations Manager

The T rucking Operations Manager oversees daily ground transportation to ensure safe, timely, and cost-effective cargo movement across trucking brokerage, bonded trucking, and cross-border operations. This position is responsible for managing daily operations, optimizing transportation networks, strengthening carrier and customer relationships, and ensuring the safe, timely, and cost-effective movement of cargo. This is an opportunity for an experienced transportation professional to take ownership of a new and growing operation, set up efficient processes, and contribute directly to the company's long-term success. Essential Duties and Responsibilities: Trucking Operations & Brokerage: Oversee daily trucking activities, including cargo pickups and deliveries, route planning, dispatching, trucking brokerage operations, bonded trucking, cross-border trucking, and transportation scheduling. Understand the operations with clients/customers and be able to work closely with logistics partners, ground handlers, facility personnel, and customers to coordinate cargo movements, resolve service issues, and meet operational requirements. Manage company drivers, third-party trucking providers, and transportation vendors to ensure service reliability, equipment availability, and cost efficiency. Ensure compliance with DOT, FMCSA, TSA, customs security requirements, and applicable transportation regulations. Maintain proper documentation, safety procedures, and driver qualifications. Oversee accurate shipment documentation, cargo tracking, proof of delivery, and handling procedures for air cargo, including time-sensitive and special shipments. Manage and report transportation costs, on-time performance, route efficiency, carrier rates, and operational KPIs. Help identify opportunities to improve productivity and reduce expenses. Supervise and support a small team by providing training, performance feedback, and guidance to ensure operational efficiency and maintain company standards. Issue Resolution: Respond to transportation delays, missed connections, equipment issues, cargo discrepancies, and customer escalations to minimize operational disruptions. Prepare operational reports, monitor service performance, and provide regular updates to senior management regarding staffing, costs, service issues, and improvement initiatives. Perform other duties as assigned to support daily operations and business needs. Requirements: Bilingual proficiency in Korean and English (oral and written). Minimum 4 years of trucking or logistics experience, including supervisory roles managing drivers, dispatch operations, and third-party carriers. Experience with freight brokerage, bonded trucking, cross-border shipping, and warehouse logistics preferred. Bachelor's degree in Logistics, Supply Chain, Transportation, or Business Administration preferred. Strong knowledge of DOT/FMCSA standards, cargo security, shipping documentation, and TMS/MS Office tools. Excellent communication and problem-solving skills. Education: Bachelor's (Preferred) Benefits: 401(k) matching Excellent Health insurance, Dental, Vision Insurance Flexible PTO Paid Company Holidays, 1 Personal Day Free Parking One a year Performance Evaluation/Bonus structure Free Lunch Language: English (Required) Korean (Required) Work Location: In person, 5x a week Job Type: Full-time Pay: From $80,000.00 per year Language: Korean (Preferred) Work Location: In person

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