Truck / Transport Dispatcher
ConfidentialOverview USA City Data Freight Systems coordinates cross-border freight between Canada and the United States. We keep loads moving with sharp scheduling, clear communication, and dispatchers who thrive on solving problems in real time. We're looking for a Truck / Transport Dispatcher to join our remote team and keep our drivers and clients moving smoothly. As our Truck / Transport Dispatcher, you'll coordinate drivers, assign loads, track shipments, and resolve issues as they come up—all from your home office. You'll be the critical link between drivers, clients, and brokers, ensuring freight is picked up, delivered, and documented on schedule. If you're calm under pressure, highly organized, and know cross-border trucking, we want to hear from you. Duties Assign loads and dispatch drivers based on schedules, routes, and availability Track shipments in real time and communicate updates to clients Coordinate with drivers, brokers, and customs partners on cross-border shipments Maintain accurate dispatch records and daily logs Monitor driver hours and ensure compliance with transportation regulations Resolve delays, breakdowns, and delivery issues quickly Support operations reporting and process improvements Experience 2+ years of experience in trucking dispatch, freight coordination, or logistics Knowledge of cross-border (Canada–US) freight and customs documentation is an asset Strong organizational skills and ability to multitask Excellent phone manner and clear communication skills Familiarity with dispatch software or TMS platforms Ability to stay calm and prioritize under pressure Quiet, reliable home workspace and stable internet connection Availability for occasional evenings or weekends during peak periods Pay: $28.25-$37.68 per hour Benefits: Casual dress Dental care Extended health care Life insurance Vision care Work from home Application question(s): How many years of experience do you have in trucking dispatch, freight coordination, or logistics? Work Location: Remote