Truck Dispatcher Customer Service

Coordinate truck routes and fleet activity for New Way Trucking while applying dispatching and customer service skills across Canada and the United States.
This dispatcher role supports a multi-provincial transportation company hauling freight for prominent Fortune 500 companies. You will schedule drivers, monitor safety records, manage fleet activity, and coordinate maintenance availability. The
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work requires knowledge of hauled products, regulations, operating authorities, HOS, and safety requirements.
Key Responsibilities:
• Schedule driver routes for efficient manpower and equipment utilization
• Monitor and maintain driver safety records
• Manage daily fleet activity across operations
• Coordinate maintenance availability and inspections
• Prepare trucking performance and productivity reports
Requirements:
• High School diploma required
• At least six months of truck dispatching experience
• Spoken Hindi or Punjabi is an asset
• Knowledge of products hauled and operating authorities
• Understanding of HOS and safety regulations
Support reliable freight operations through truck dispatching, safety compliance, fleet coordination, and customer service at New Way Trucking.

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