Truck Dispatcher

Job Overview As a Truck Dispatcher, you’ll coordinate road transportation operations from pickup through delivery, keeping drivers, customers, and internal teams informed as plans change. You’ll use dispatch tools, transportation management systems, and accurate data entry to support safe, organized freight movement. Your impact: Clear dispatch decisions help drivers stay on track and give customers timely, reliable shipment updates. Responsibilities Assign and dispatch vehicles based on shipment needs, driver availability, routes, and transportation plans. Monitor trips using GPS (Global Positioning System) and geographic information systems (GIS); respond to delays and update plans. Manage phone calls and multi-line phone systems with professional phone etiquette and strong customer service. Record shipment details, status updates, and exceptions in vehicle dispatch software and transportation management systems. Coordinate shipping and receiving, fleet activity, and internal communication while following Department of Transportation (DOT) regulations. Qualifications Strong communication, organizational, analysis, typing, and data-entry skills; able to manage competing priorities. Experience in dispatching, logistics, freight, supply chain, transportation management, or road transportation operations is helpful. Familiarity with Microsoft Office, GPS, GIS, and transportation management systems is preferred; Oracle Transportation Management experience is an asset. Knowledge of 3PL (third-party logistics), fleet management, transportation planning, and shipping and receiving is beneficial. Demonstrated phone communication skills and customer service experience; able to communicate clearly with drivers, customers, and colleagues. Pay: $26.27 - $31.64 per hour Work Location: In person

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