Transportation Warehouse Worker II
Corovan$21.00 - $25.46 / hour SUMMARY : Reporting to the Transportation Manager with a dotted line to Account Manager, the Transportation Warehouse Worker II is responsible for receiving, palletizing, vaulting, storing, staging pulls, and distributing goods, materials, equipment, and products within Corovan’s large-size customer on-site location to fulfill work orders. They are accountable for organizing incoming stock, labeling outgoing parcels, and loading orders onto trucks and shipping containers. This position will also have the responsibility to assist Project Manager with move duties and assist with fostering a positive work environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Main Duties: Must be able to fully complete work orders as assigned, inbounds, outbounds, accesses and cross-docks. Loads and unloads trucks with loose, boxed, or palletized goods. Inspects goods for damage and verifies complete orders. Palletizes and/or un-palletizes goods. Pads, stretch-wraps and protects goods prior to placement in storage to prevent damage. Places and pulls goods throughout the warehouse via the use of a pallet jack, forklift (if required and certified), order picker or moving equipment. Sets, offsets, pushes, pulls, lifts, carries, and moves furniture, equipment and boxes as required. Properly loads and unloads trucks from loading dock, using ramps or on lift-gates to protect goods being moved. Completes all paperwork accurately and neatly and turns into operations daily. Project Manager Assisting Duties: Assisting PM’s and Lead Technician’s with various duties on daily moves and/or project move activity, such as, loading and unloading equipment and supplies, staging of equipment and/or retrieval of equipment at project location. Sets, offsets, pushes, pulls, lifts, carries, and moves furniture, equipment and boxes as required. Properly loads and unloads trucks from loading dock, using ramps or on lift-gates to protect goods being moved and may supervise others doing the same. Handles and stages product, performs detail work and trash-out functions on projects. Customer Relations: Must follow all confidentiality rules regarding customer information. Uses a high level of professionalism in verbal and e-mail communication, always seeking to be helpful, to focus on problem solving and arriving at a win-win interaction. If needed, escalate customer complaints in a timely manner, including any pertinent matters to their manager. Promote Corovan’s Mission and Vision Statements. Must be courteous, helpful, and professional to all existing and potential customers, by interacting with customers in person and via telephone, fax, and email to ensure complete customer satisfaction in all matters related to the operation. Maintain excellent customer service with the customers, vendors, sales, transportation, and operation teams to establish solid relationships. Training: Participates in ongoing training and may assist with training of new employees through cross-functional collaboration between locations. Safety: Ensure the highest standards of safety, productivity and customer service are exceedingly daily. Complete required Corovan and customer safety training. Other Duties: Other duties to meet business needs and requirements as assigned. Works with confidential data, which, if disclosed, might have significant internal or external effect. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. COMPETENCIES: CUSTOMER SERVICE – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; r…