Transportation Support Specialist

About the Position M&P Transport is expanding, and we are creating a brand-new position to help support our growing transportation operations. We are seeking an organized, detail-oriented Transportation Support Specialist. This position combines customer service, administrative support, accounting coordination, and fleet management assistance. The ideal candidate is someone who enjoys staying organized, managing paperwork, communicating with different departments, and keeping daily operations running smoothly. You will work closely with our Dispatch, Operations, Accounting, and Maintenance teams to help manage fleet documentation, track equipment, monitor maintenance schedules, and support the administrative needs of our transportation operations across the United States. Key Responsibilities: Customer Service & Operations Support Serve as a point of contact for internal departments, drivers, vendors, and customers. Assist with customer inquiries, shipment documentation, and general transportation-related requests. Communicate with Dispatch and Operations regarding paperwork, equipment needs, and outstanding issues. Follow up on requests to ensure timely resolution. Assist management with day-to-day administrative tasks and projects. Fleet & Maintenance Tracking Maintain accurate records of company tractors, trailers, and other assigned equipment across multiple locations. Track equipment assignments, locations, VINs, unit numbers, and other identifying information. Monitor preventive maintenance schedules and upcoming service requirements. Coordinate with Operations and Maintenance to follow up on scheduled services, repairs, and outstanding maintenance needs. Maintain organized maintenance records, service histories, and equipment documentation. Help identify missing records, overdue maintenance, or discrepancies in fleet information. Accounting & Documentation Act as a liaison between Transportation Operations and the Accounting Department. Collect, organize, and submit invoices, receipts, repair documentation, and other records for accounting review. Assist with tracking maintenance and repair expenses. Follow up with vendors and internal departments regarding missing invoices or documentation. Assist with organizing bills of lading (BOLs), proof of delivery (PODs), and other transportation paperwork. Ensure records are accurately entered, filed, and easily accessible. Administrative Support & Reporting Maintain spreadsheets, trackers, and internal databases. Prepare routine reports related to equipment, maintenance, and outstanding documentation. Assist with updating transportation management systems. Monitor deadlines and follow up on incomplete tasks. Identify opportunities to improve organization and administrative processes. Qualifications Previous administrative, customer service, or office experience preferred. Strong organizational skills and attention to detail. Comfortable managing multiple tasks and deadlines. Proficient with Microsoft Office, particularly Excel and Outlook. Strong written and verbal communication skills. Ability to work independently and follow through on assigned responsibilities. Comfortable communicating with drivers, vendors, management, and accounting personnel. Ability to learn new software and internal processes. Preferred but Not Required: Previous experience in transportation, logistics, trucking, or fleet administration. Familiarity with tractor-trailer maintenance and service schedules. Experience processing invoices or working with accounting departments. Experience with transportation or fleet management software. Transportation industry experience is a plus, but we are willing to train the right individual. Benefits Medical, dental, and vision insurance Company-paid life insurance Voluntary life and disability insurance options Paid time off 401(k) with company match after one year Opportunities for professional growth Why Join M&P Transport? M&P Transport operates an expanding fl…

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