Transportation Support Associate
PegasusJob Summary Pegasus is seeking a dependable, organized, and customer-focused Transportation Support Associate to assist with daily transportation operations and provide administrative and logistical support. The ideal candidate has strong communication skills, pays attention to detail, and can coordinate effectively with drivers, dispatchers, customers, and other team members. In this role, you will help coordinate transportation schedules, maintain trip records, communicate service updates, monitor transportation requests, and support daily operational activities. Your contribution will help ensure transportation services run smoothly, efficiently, and reliably. Key Responsibilities Assist with coordinating daily transportation schedules and service requests. Support dispatch operations by communicating assignments and updates to drivers. Help organize pickup and drop-off schedules, routes, and transportation arrangements. Communicate with customers regarding scheduling, service details, and transportation updates. Maintain accurate trip records, transportation documents, and operational reports. Assist with tracking vehicle assignments and reporting schedule changes. Help monitor transportation requests and coordinate appropriate responses. Communicate delays, cancellations, and other service updates to relevant team members. Support drivers with route information and basic operational instructions. Assist with preparing invoices, service forms, and other transportation-related paperwork. Respond to routine customer questions and direct concerns to the appropriate department. Help maintain organized transportation files and electronic records. Report vehicle, scheduling, or service-related concerns to supervisors. Coordinate with internal departments to support efficient daily operations. Follow company policies, customer service standards, and workplace safety procedures. Requirements and Qualifications Previous experience in transportation, logistics, dispatch, administration, or customer service is preferred but not required. Strong verbal and written communication skills. Good organizational and time-management abilities. Basic computer skills and familiarity with email, spreadsheets, or scheduling systems. Ability to manage multiple tasks and prioritize responsibilities. Strong attention to detail and recordkeeping skills. Dependable, punctual, and willing to learn. Ability to work independently and collaboratively with a team. Professional attitude when communicating with customers and drivers. Ability to adapt to changing schedules and operational needs. Work Environment This position primarily involves working in an office or transportation operations environment. Daily activities may include coordinating schedules, communicating with drivers and customers, updating transportation records, and supporting dispatch operations. The role may require occasional coordination with field personnel and flexibility during busy transportation periods. What We Offer Opportunities to gain practical transportation and logistics experience. On-the-job training based on company procedures. A collaborative and supportive work environment. Opportunities to develop coordination, communication, and administrative skills. Compensation based on experience, qualifications, and company policy. Additional benefits may be available according to company policy and eligibility. How to Apply Interested candidates should submit an application and an updated resume outlining relevant experience, skills, and availability. Applicants who are organized, dependable, and interested in transportation operations are encouraged to apply. Join Pegasus as a Transportation Support Associate and help keep daily transportation operations organized, responsive, and efficient. Pay: $17.00 - $22.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Parental leave Relocation assistance Retirement …