Transportation Support Assistant

Job Summary Ayala Transport LLC is seeking a dependable, organized, and customer-focused Transportation Support Assistant to help coordinate daily transportation activities and provide operational support to drivers, customers, and dispatch personnel. The ideal candidate has strong communication skills, good organizational abilities, and the ability to manage multiple tasks in a fast-paced transportation environment. In this role, you will assist with transportation scheduling, coordinate trip information, maintain service records, communicate operational updates, and support daily dispatch activities. Your work will help ensure transportation services operate smoothly, efficiently, and reliably. Key Responsibilities Assist with coordinating daily transportation schedules and service requests. Help organize pickup and drop-off arrangements, routes, and trip assignments. Communicate transportation details and schedule updates to drivers and dispatch staff. Support dispatch operations by monitoring assigned trips and transportation requests. Maintain accurate trip records, service documents, and operational reports. Communicate with customers regarding pickup times, transportation arrangements, and service updates. Help coordinate schedule changes, delays, and cancellations. Assist with tracking vehicle availability and driver assignments. Prepare and organize transportation forms, work orders, and other paperwork. Update electronic records and transportation management systems. Report vehicle concerns, scheduling issues, and service-related problems to supervisors. Coordinate with drivers and internal departments to resolve routine operational issues. Respond to general customer inquiries and direct complex concerns to the appropriate team members. Maintain organized transportation files and administrative records. Follow company policies, customer service standards, and workplace safety procedures. Requirements and Qualifications Previous experience in transportation, logistics, dispatch, administration, or customer service is preferred but not required. Strong verbal and written communication skills. Good organizational and time-management abilities. Basic computer skills and familiarity with email, spreadsheets, and scheduling software. Strong attention to detail and accurate recordkeeping skills. Ability to manage multiple tasks and prioritize responsibilities. Dependable, punctual, and willing to learn. Ability to work independently and collaboratively with a team. Good problem-solving and coordination skills. Professional and customer-focused attitude. Ability to adapt to changing schedules and operational needs. Work Environment This position primarily involves working in a transportation operations or office environment. Daily activities may include coordinating schedules, communicating with drivers and customers, updating trip records, and assisting with dispatch-related tasks. The role may also require occasional coordination with field personnel and flexibility during busy transportation periods. What We Offer Opportunities to gain practical transportation and logistics experience. On-the-job training based on company procedures. A supportive and collaborative work environment. Opportunities to develop communication, scheduling, and administrative skills. Experience supporting transportation and dispatch operations. Compensation based on experience, qualifications, and company policy. Additional benefits may be available according to company policy and eligibility. How to Apply Interested candidates should submit an application and an updated resume outlining relevant experience, skills, and availability. Applicants who are organized, dependable, and interested in transportation operations are encouraged to apply. Join Ayala Transport LLC as a Transportation Support Assistant and help maintain efficient scheduling, organized operations, and reliable transportation services. Pay: $20.00 - $24.00 per hour Expected hour…

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