Transportation Supervisor - Burlington

Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry. Culture Our core purpose is Customer First- Employee Driven. We strive for an inspiring culture and integrity in all that we do. Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done. We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge. What you will be doing Overall responsibility for the day-to-day operations, safety/compliance, efficiency, profit/loss, and strategy of the transportation department. The incumbent must also achieve / surpass outlined business goals, champion a ‘customer first’ approach, create a continuous improvement environment and effectively lead, motivate, and develop all employees in their department. OPERATIONS Direct activities related to dispatching, routing, and tracking transportation vehicles and customer orders. Developing efficient driver schedules / routes to maximize profits; provide oversight to route planning. Plan, organize and manage the work of subordinate staff / shipments. Resolve or escalate any issues that affect productivity or flow. Oversee cost control; control spending so it is consistent with approved budgets, capture and present data for continual cost controls and areas of savings. Review and approve driver’s timecards in our ADP payroll software. Evaluate transportation vehicles or auxiliary equipment for purchase by considering factors such as fuel economy; identify / select transportation and communication systems technologies to reduce costs or environmental impacts. Champion a ‘customer first’ approach; verify and resolve customer complaints. Ensure short- and long-term customer solutions are determined, vetted, and successfully executed in a timely manner. Also ensure that customer wait times are minimized and that commitments to customers are met. Create and maintain open lines of communication with all branch managers and executive by keeping them informed of the status and/or issues as required. Open and honest communication with team members; also involves working closely with the warehouse team. Serve as contact person for all workers within assigned territories. Oversee vehicle management: oversee regular maintenance for vehicles including detailed records of vehicle servicing and inspection, overall safety for vehicles, ensuring fleet is fully operational and cost compliant. Oversee vehicle leases, purchases, and sales. Ministry of Transportation compliance including registering and licensing all vehicles, and all other related laws and regulations for delivery vehicles. Oversee duty and brokerage for cross-border deliveries. Ensure driver abstracts are current and identify risks with demerit points and or offences. Use Analytics and data to make recommendations on continuous improvement initiatives to improve business operational efficiency; finding ways to cut costs and maximize profit. Engage with and influence multiple key internal stakeholders: Internal Managers in operations, marketing, finance, and sales. Responsibility for department’s outbound delivery strategy. Conduct performance reviews for team members; coach and develop staff; conduct employee training sessions. Assist in the recruitment of quality drivers. Capture data to monitor and ensure proper Driver behaviour and vehicle use and ensuring a high level of customer satisfaction and equipment longevity Ensure annua…

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