Transportation Supervisor

Overview DESICCARE, INC. NOW HIRING: TRANSPORTATION SUPERVISOR Department: Shipping & Logistics Position: Transportation Supervisor Work Schedule: Monday–Friday, 8:00 AM–4:30 PM Annual Salary: $40,000–$45,000, depending on experience Experience Required: Prior shipping experience required Position Summary Desiccare, Inc. is seeking a detail-oriented and highly organized Transportation Supervisor to oversee and coordinate daily shipping and transportation activities. This position is responsible for ensuring orders are accurately prepared, documented, and shipped according to customer requirements while coordinating transportation arrangements with carriers, customers, and internal departments. The ideal candidate will have prior shipping experience, strong organizational and communication skills, and the ability to manage multiple shipments, navigate various transportation management systems, and ensure customer-specific shipping requirements are consistently met. Key Responsibilities 1. Order Verification & Shipment Preparation Verify the accuracy of orders pulled and staged for shipment, including item numbers, quantities, packaging, and customer-specific requirements. Confirm orders are properly wrapped, staged, and prepared for transportation. Ship-confirm orders and generate packing lists and required shipping documentation. Prepare additional customer-required documentation, including Certificates of Analysis, Certificates of Origin, Safety Data Sheets (SDS), and other applicable paperwork. Ensure all staging and shipping instructions have been followed before shipment. 2. Transportation & Logistics Coordination Coordinate daily outbound shipments while adhering to customer-specific routing guides and transportation requirements. Navigate and manage multiple customer Transportation Management Systems (TMS) and logistics portals. Coordinate customer will-call shipments and communicate shipment readiness. Work directly with customers to coordinate pickup schedules, LTL shipments, truckload shipments, and other transportation arrangements. Provide shipment information, including pallet counts, dimensions, floor space requirements, and stacking capabilities. Coordinate parcel and small-package shipments using UPS, FedEx, DHL, WWEX, and other applicable carriers. Manage international shipping requirements, including documentation, routing instructions, and customer coordination. Prepare Bills of Lading (BOLs), verify shipment details, attach PRO numbers, and confirm accuracy of addresses, dimensions, and billing information. Ensure customer-specific documentation requirements are followed, including drop-shipment instructions. 3. Customer & Internal Communication Maintain consistent communication with customers and Desiccare Customer Service through email and telephone. Provide shipment status updates, tracking information, freight quotes, transit times, and proof of delivery documentation. Respond to customer inquiries and address transportation-related concerns. Coordinate with customers and carriers to resolve scheduling and shipment issues. 4. Shipment Issue Resolution Identify and resolve post-shipment issues, including delivery delays, rerouting requests, and carrier-related concerns. Communicate with transportation providers to investigate and resolve shipment discrepancies. Coordinate shipment changes and address updates as requested by customers. Follow through on transportation issues to ensure satisfactory resolution. 5. Shipping Documentation & Administrative Responsibilities Complete shipment merging and billing documentation in Macola for Accounting and Customer Service. Compile and scan all required shipment documents into a single file, including purchase orders, order acknowledgments, credit card receipts, freight quotes, and Bills of Lading, as applicable. Perform a final documentation review to verify all customer requirements have been satisfied. Prepare end-of-day shipping reports, verif…

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