Transportation & Staffing Manager, Strategic Accounts
PRA Business EventsTransportationStaffing Manager, Strategic Accounts This is a remote role that involves 35-50% travel. Applicants must be based near a major airport to be considered for this role. We're PRA, the leading destination management company (DMC) with 45+ years of experience across 32+ states and 100+ destinations. We believe destinations have power-and our people unlock its magic. We push past boundaries to transform ideas into business event experiences that connect, inspire, and endure. If you're curious, bold, and ready to build standout experiences, you'll find your place here. TransportationStaffing Manager, Strategic Accounts PRA's Strategic Account Team was established to create a seamless and consistent experience for our key signature clients in every destination their events operate. Strategic Account Teams are comprised of dedicated cross functional experts who work in collaboration to gain an intimate and in-depth understanding of the clients' history, objectives, requirements and program preferences. Armed with this insight, the Strategic Account Team serves as the client ambassadoradvocate throughout the PRA system. TransportationStaffing Manager (TSM) is a key role within the Strategic Account Team, and you will be part of the team overseeing some of the company's largest transportation programs, ensuring excellence in design, planning and delivery. Our ideal candidate: Is skilled in expanding relationships with existing customers by understanding their needs, continuously proposing solutions that meet their objectives, and ensuring seamless delivery. Has a track record of successfully managing large scale projects for key clients across multiple locations and in collaboration with cross functional teams. Has the ability to travel multiple times per quarter to engage with key accounts and ensure successful program execution throughout the country. Lives our core values: Act with humility Deliver with intensity Own your outcome Primary Responsibilities: Account Management Manage and maintain existing relationships with key accounts in collaboration with the assigned Global Account Director. Help drive organic growth within key accounts through proactive account planning and strategic relationship management. Proposal Development Works collaboratively with the team to design, develop, and execute efficient, cost-effective transportation plans and proposals that meet client objectives, and follow the process and brand standards at PRA. Oversee complex quoting and budget development while identifying opportunities for efficiencies and cost savings on all events. Research, develop and maintain business relationships with supplier/partners. Program Development and Planning Assist with the planning, logistics, scheduling, and on-site execution of assigned transportation programs, including arrivals, departures, shuttles, and special events. Oversee on-site transportation services, including vehicle staging, routing, dispatch coordination, service schedules, and real-time operational adjustments. Assist with Data Management which includes arrivaldeparture manifests, shuttles and other transportation programing with a wide range of Microsoft Excel use. Source, negotiate, contract, and manage transportation providers and other suppliers, ensuring service standards, pricing, and operational requirements are met. Manage program changes with suppliers and internal partners during planning and on-site operation. Maintain a pool of subject matter expert field staff and staff projects based on availability and specific skill sets required. Prepare, distribute and review relevant program information and provide direction for field staff. Process and manage field staff compensation including timesheets, expense reports, and pay rate. Conduct pre-con meetings with client/hotel to review all program details as confirmed. Manage all components of on-site program operation. Financials: Drive program profitability ensuring Gross Profitabili…