Transportation Specialist

HILLTOWN COMMUNITY DEVELOPMENT CORPORATION NOW HIRING: TRANSPORTATION SPECIALIST – Full Time Help connect Hilltown residents to the places and services they need. Hilltown CDC is seeking a Transportation Specialist to join our transportation team and help ensure that older adults, people with disabilities, and other Hilltown residents have safe, reliable transportation to essential destinations. This is a hands-on, people-focused position combining customer service, scheduling, dispatch support, problem-solving, and administrative duties. WHAT YOU'LL DO Answer calls and assist riders with scheduling, changes, and cancellations Schedule and dispatch daily trips using transportation software Communicate with and support drivers throughout the day Monitor daily operations and respond to changing schedules, weather, vehicle availability, and other circumstances Provide friendly, professional customer service Assist with driver onboarding and required documentation Prepare scheduling and operational reports Maintain accurate records and electronic files WE'RE LOOKING FOR SOMEONE WHO IS Organized Dependable Compassionate Tech-Savvy Calm Under Pressure A Team Player The ideal candidate will have experience in scheduling, dispatching, customer service, transportation, logistics, healthcare, or administration. Strong communication, organizational, computer, and problem-solving skills are essential, along with the ability to manage multiple priorities and work independently as part of a team. WHY THIS POSITION MATTERS If you enjoy helping people, solving problems, staying organized, and making a difference in rural communities, we'd like to hear from you. POSITION DETAILS Location: Hilltown CDC – Chesterfield, MA - Schedule: On-site during scheduled work hours INTERESTED? Hours M-F 8:30-4:30-37.5 hours per week $22.00-$25.75 based on experience Call Hilltown CDC at 413-296-4536, ext. 123 Email: faithw@hilltowncdc.org Hilltown Community Development Corporation Hilltown CDC is an Equal Opportunity Employer committed to creating an inclusive workplace. Pay: $22.00 - $25.75 per hour Expected hours: 37.5 per week Benefits: Health insurance Paid time off Paid training Work Location: In person

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