Transportation Specialist

Apply Job Type Full-time Description Position: Transportation Specialist Reporting Relationship CTR and Research Program Manager Status Full-time, non-exempt Pay Range Company Overview Commute Seattle is a 501(c)(3) nonprofit Transportation Management Association founded in 2004 with a mission to make it easy for everyone across Puget Sound to walk, ride, or roll to Seattle's opportunities. We are supported by local governments and public agencies and affiliated with the Downtown Seattle Association. Commute Seattle partners with employers, destinations, and institutions to implement sustainable transportation options and trip reduction strategies to reduce drive-alone trips and positively change commute behavior, improve quality of life, and support economic and environmental goals. Position Summary We are recruiting a Transportation Specialist who will work collaboratively with a team of three across Commute Seattle programs, regularly partnering on customer support, survey implementation, data management/analysis, and outreach initiatives. This is a full-time, onsite position co-located in an office with the Downtown Seattle Association in Downtown Seattle. Responsibilities Employer Programs, Consulting, and Customer Support (40%) Work with employers and property managers to develop sustainable commuter programs and transportation amenities. Represent transit pass products, services, promotions, and policies accurately and professionally. Support businesses and property managers in their understanding and confident implementation of local ordinances, programs, infrastructure changes, and related compliance requirements. Implement commuter surveys and reporting requirements with businesses and property managers. Provide timely consulting in response to inquiries received through shared communication channels. Data Management, Research, and Program Evaluation (40%) Maintain, clean, and validate program and client data across multiple systems and databases. Manage customer relationship management (CRM) records and ensure data integrity, accuracy, and completeness. Fulfill administrative functions such as quarterly reporting and data entry. Develop individual work site or building site dashboards in Tableau and compatible software. Support CTR and Research Program Manager with data analysis, preparation of reports to businesses and properties, and the identification of trends and opportunities for program development and outreach strategies. Complete directional analysis using GIS and other mapping tools. Outreach, Education, and Communications (15%) Create and deliver outreach materials, presentations, and other educational resources for employers, property managers, and association members. Educate business leaders, property managers, and association members about commuter benefits to encourage biking, walking, teleworking, and taking transit. Support the planning and implementation of education events, informational seminars, presentations, and promotional campaigns. Draft, review, and distribute bulk email communications, blog posts, and other outreach and communications materials. Administration, Professional Development, Team, and Culture (5%) Attend weekly staff meetings, cross-team collaborative meetings, stand-up, and all-hands meetings. Participate in team building activities and professional development opportunities. Contribute to inclusive, collaborative, and equity-centered organizational culture. Perform other duties as assigned. Employment Details Commute Seattle is committed to internal and market equity. The salary range for this position is $26.25-$32.15/Hourly. Salary is determined based on internal and market equity, internal and market data/salary ranges, and the applicant’s job-related knowledge, skills, and experience. We will hire at the beginning of the salary range to allow future salary growth based on an employee's performance, professional development, and increases in responsibilities and duties. …

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