Transportation Shuttle Driver

Position Overview Abrazar, Inc., a 501(c)(3) nonprofit serving Orange County, seeks compassionate, dependable, and safety-conscious shuttle drivers to transport older adults and individuals with disabilities. Transportation services operate primarily in Central and North Orange County and include Adult Day Health Care (ADHC) routes in South Orange County. Drivers provide safe, dignified, and timely service; follow assigned routes; communicate with coordinators; and maintain accurate trip and safety documentation. Our Priority: Preventing Injuries Preventing avoidable injuries to passengers, coworkers, and drivers is a fundamental responsibility of this position. Drivers are expected to identify hazards before an injury occurs, use approved equipment and safe assistance techniques, never rush boarding or securement, follow training and safety procedures, and promptly report hazards, near misses, unsafe conditions, and incidents. Drivers must stop and request guidance when an activity cannot be performed safely. Safety takes priority over schedule pressures. Essential Responsibilities Safely operate assigned vehicles; perform and document pre-trip and post-trip inspections, report defects, and do not operate an unsafe vehicle. Assist passengers with boarding and exiting, including use of wheelchair lifts, ramps, seat belts, and mobility-device securement systems in accordance with training and manufacturer instructions. Use safe body mechanics and approved procedures to reduce slips, trips, falls, strains, pinch injuries and passenger injuries; never attempt an unsafe lift or transfer. Allow sufficient time for passengers with mobility limitations, dementia, confusion, or other cognitive or communication needs; maintain patience, dignity, and respectful communication. Follow assigned routes and pickup instructions; promptly report delays, no-shows, cancellations, passenger concerns, and scheduling conflicts to coordinators. Do not independently change routes or appointments except as needed for immediate safety. Use GPS/navigation tools, smartphones, electronic scheduling and trip-record systems, email, and electronic timekeeping as assigned. Complete accurate and timely passenger trip documentation, inspection checklists, incident and near-miss reports, and other required records. Communicate clearly with coordinators, supervisors, passengers, and authorized caregivers; promptly escalate medical emergencies, unsafe conditions, and other urgent concerns. Maintain passenger confidentiality, professional boundaries, courteous service, and cooperative relationships with coworkers. Keep vehicles clean and sanitary, monitor fuel, follow traffic laws and defensive-driving practices, and complete required safety and passenger-assistance training. Perform other related duties consistent with the position and applicable safety requirements. Minimum Qualifications Valid California driver's license appropriate for assigned vehicle; Class B with required endorsements when operating vehicles that require it. Provide a current DMV driving record and meet agency insurability standards. Ability to communicate effectively in English, orally and in writing, as necessary for safety instructions, dispatch communication, and required documentation. Good working knowledge of Orange County roads, major streets, freeways, and alternate routes, including Central, North, and South County, to anticipate traffic, avoid congestion when practical, and make safe routing decisions in coordination with dispatch. Ability to use GPS and mapping applications and learn agency scheduling, communication, and timekeeping systems. Ability to exercise sound judgment, remain calm under pressure, respond appropriately to passenger needs, and work cooperatively with coordinators. Employment is contingent upon successful completion of a job-related background check, applicable DMV and driving-record review, required pre-employment drug screening, and any applicable physical…

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