Transportation Service Associate

Job Summary Miller Transportation is seeking a dependable, professional, and customer-focused Transportation Service Associate to support daily transportation services and help ensure a smooth experience for passengers and customers. The ideal candidate has strong communication skills, good organizational abilities, and a commitment to providing reliable service. In this role, you will assist with coordinating transportation requests, communicating with drivers and customers, organizing trip information, maintaining service records, and supporting daily transportation activities. Your work will help promote timely service, effective coordination, and positive customer experiences. Key Responsibilities Assist with coordinating daily transportation schedules and service requests. Help organize vehicle assignments, driver schedules, and trip arrangements. Communicate pickup times, destinations, and transportation instructions to drivers and relevant team members. Provide courteous assistance to customers with routine transportation questions. Help confirm trip details and communicate relevant service information. Share schedule updates, delays, and cancellations with appropriate team members. Monitor scheduled transportation activities and report service concerns. Assist with coordinating alternative arrangements when unexpected changes occur. Maintain accurate records of trip assignments, customer requests, and completed services. Organize transportation documents, service reports, and administrative records. Coordinate with drivers and operations personnel to address routine service issues. Assist with tracking vehicle availability and reporting maintenance concerns. Follow company procedures and applicable transportation and passenger safety guidelines. Maintain professional communication with customers, drivers, and colleagues. Perform general transportation and administrative support duties as assigned. Requirements and Qualifications Previous experience in transportation, logistics, dispatch, hospitality, or customer service is preferred but not required. Strong verbal and written communication skills. Friendly, professional, and customer-oriented attitude. Good organizational and time-management abilities. Attention to detail when handling trip information and schedules. Basic computer skills, including email, spreadsheets, and data entry. Ability to manage multiple tasks in a fast-paced environment. Strong teamwork and problem-solving skills. Dependable, punctual, and willing to learn. Ability to work independently and collaboratively with a team. Flexibility to work scheduled shifts, including weekends or holidays when required. Work Environment This position involves working in a transportation service environment. Daily activities may include coordinating trip schedules, communicating with passengers and drivers, maintaining service documentation, and supporting general operations. The role requires professionalism, flexibility, and a commitment to dependable customer service. What We Offer Opportunities to gain practical experience in transportation and customer service. On-the-job training based on company procedures. A supportive and collaborative work environment. Opportunities to develop communication, coordination, and problem-solving skills. Compensation based on experience, qualifications, and company policy. Additional benefits may be available according to company policy and eligibility. How to Apply Interested candidates should submit an application and an updated resume outlining relevant experience, skills, and availability. Applicants who are dependable, organized, and enthusiastic about providing quality transportation service are encouraged to apply. Join Miller Transportation as a Transportation Service Associate and help support reliable transportation arrangements, efficient daily operations, and a positive customer experience. Pay: $18.00 - $22.00 per hour Expected hours: 40.0 per week Benefits: Com…

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