Transportation Service Assistant

Job Summary Allied Van Lines is seeking a dependable and customer-focused Transportation Service Assistant to support daily moving and transportation operations. The ideal candidate will assist with coordinating shipment schedules, communicating with customers and moving crews, maintaining transportation records, and helping ensure household goods and other assigned items are handled and transported safely and efficiently. Key Responsibilities Assist with coordinating moving schedules, shipment pickups, and delivery arrangements. Communicate with customers, drivers, and moving crews regarding transportation details. Help prepare and verify shipment documents, inventory lists, and delivery records. Track shipment progress and provide updates on transportation status. Assist with scheduling pickup and delivery appointments. Help organize loading and unloading activities as assigned. Report damaged items, missing inventory, delays, or service concerns to supervisors. Maintain accurate transportation records and customer service documentation. Respond professionally to customer questions and routine service requests. Coordinate with dispatch and operations teams to support efficient transportation services. Keep assigned work areas and equipment clean and organized. Follow company procedures and applicable transportation and workplace safety requirements. Requirements and Qualifications High school diploma or equivalent preferred. Previous experience in transportation, moving services, logistics, or customer service is an advantage. Strong communication and organizational skills. Basic computer skills and familiarity with recordkeeping systems. Good attention to detail and problem-solving abilities. Ability to manage multiple responsibilities and meet deadlines. Dependable, punctual, and professional attitude. Ability to perform assigned physical tasks, including lifting or moving items within safe limits. Ability to work independently and as part of a team. Work Environment This position may involve working in an office, warehouse, moving facility, or transportation setting. Duties may include regular communication with customers and moving crews, occasional warehouse activities, and support for scheduled pickup and delivery operations. Employees are expected to follow established safety procedures and use appropriate equipment when required. What We Offer Compensation based on experience and qualifications. Opportunities to develop transportation and logistics skills. Team-oriented working environment. Training and guidance for assigned responsibilities. Benefits may be available according to company policy and eligibility. How to Apply Interested candidates are encouraged to submit an application with their current contact information and relevant work experience. Qualified applicants may be contacted for the next steps in the hiring process. Pay: $20.00 - $24.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Parental leave Relocation assistance Retirement plan Tuition reimbursement Work Location: In person

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