Transportation Program Manager

SUMMARY OF PRIMARY FUNCTION Under the direction of the Transportation Programs Director and in line with Tri-Valley’s philosophy, mission, and goals, the Transportation Program Manager is a safety sensitive position that has the primary responsibility to oversee the daily operations of the Public Transportation Program and Bus Drivers to ensure efficient and effective transportation services to its clients. The Transportation Program Manager is responsible for overseeing the Public Transportation program, supervising Bus Drivers, and Transit Route Coordinators and serves as the primary contact for clients and staff to address general questions and issues relative to Public Transportation Program operations. The Transportation Program Manager must effectively work with a variety of individuals with multiple educational, economic, and cultural backgrounds. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program Administrative Support: Under the direction of and assisting the Transportation Programs Director 1. Provides information for reports and grants as needed. 2. Monitors drivers hours daily and weekly. Ensures drivers regularly submit accurate data every two weeks. 3. Answers questions within the position responsibilities and transfers on to others as appropriate. 4. Prepares the Bus Drivers and Transit Route Coordinators schedules and finds substitutes as needed. 5. Schedules drivers and relays special trip information to Bus Drivers. 6. Monitors the need and recruits new Bus Drivers and Transit Route Coordinators as needed. Under the guidance of Human Resources and Transportation Program Director places job vacancy ads, answers questions, sets up interviews and processes applicable paperwork as required. 7. Assists in researching and providing opportunities for program budget increases to expand services. 8. Assists in maintaining compliance with Federal, State and Local laws, rules, regulations and requirements of the Bus Drivers. Obtains, completes and submits necessary ongoing employment paperwork of Bus Drivers as required by the Human Resources and Fiscal departments, and as otherwise requested in a timely manner. 9. Coordinates the New Employee Orientation (NEO) process of new staff. 10. Supports the Transportation Programs Director with needs assessments, demographics, letter of support, researches potential new service areas. 11. Assists Transportation Programs Director with Automated Vehicle Locations System (AVL) and other systems with implementation and ongoing training. 12. Clearly communicates with staff, Fiscal, HR, Marketing staff, riders, and the general public. 13. Assists the Transportation Programs Director in the decision making of weather-related closures. 14. Assists Transportation Programs Director with the Drug and Alcohol Program. 15. Collaborates with the Transportation Programs Director to monitor bus camera systems. Management of Daily Operations 1. Manages the daily operations of transportation services by coordinating and overseeing all routes and daily office activities in the assigned locations, ensuring positive and efficient workflow. 2. Identifies problem areas and utilizes resources available to amend; contacts Transportation Programs Director as needed. 3. Assists in collaborating with other agencies to provide contract transportation services. 4. Effectively collaborates with Transportation staff to ensure seamless operations. 5. Efficiently multi-tasks office duties in a fast-paced environment. 6. Makes quick, confident and appropriate decisions. 7. May occasionally need to fill-in for a bus route, completing the duties and responsibilities of the Bus Driver position. 8. May occasionally need to fill-in for dispatching, completing the duties and responsibilities of the Transit Route Coordinator position. Coordination of Facility Maintenance Secondary Duties and Responsibilities 1. Coordinates daily operations in assigned facility, ensures all weekly, monthly and annual inspections are compl…

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