Transportation Procurement PM, Global Supply Chain & Transportation Procurement

Description Amazon's transportation network is one of the largest and most complex in the world — and keeping it financially accurate at scale is no small feat. As a Transportation Procurement Program Manager on the Global Supply Chain and Transportation Procurement (GSCTP) team, you will support the integrity of carrier payments and shipment manifests across multiple transportation modes. This is an opportunity to build deep expertise in transportation operations, contribute to process improvements, and collaborate with teams across finance, technology, and procurement to solve problems that directly impact Amazon's bottom line. Key job responsibilities Own the OM program across modes — drive root cause analysis, design and implement process improvements, and deliver measurable reductions in OM volume. Own payment resolution outcomes by tracking and resolving carrier payment discrepancies and invoice disputes in coordination with Controllership and procurement buyers, ensuring timely closure and accurate financial reconciliation. Monitor and analyze OM and payment data, performance metrics, and trends — preparing inputs for Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs) and surfacing risks or anomalies to senior team members. Collaborate with cross-functional partners including Transportation Financial Systems (TFS), Controllership, ShipTech, and carrier contacts to investigate and resolve manifest and payment discrepancies. Build and maintain mechanisms (metrics, escalation paths, review cadences) that proactively catch issues before they become systemic. Represent the OM/payment program in leadership reviews, articulating trade-offs and recommending investment decisions. Scope and prioritize across competing workstreams with incomplete information, defining the path forward for the team. Maintain governance frameworks, standard operating procedures (SOPs), and compliance controls supporting OM and payment resolution workflows. Drive automation and efficiency initiatives by identifying manual or repetitive activities and partnering with technical teams to design and implement streamlined processes. About The Team Global Supply Chain and Transportation Procurement (GSCTP) is an organization within Amazon's Worldwide Operations that manages and procures service provider contracts across Amazon's global transportation network. We hold strategic relationships with major supply chain and transportation providers and focus on obtaining the best cost, quality, and capacity for our customers. Our charter is to deliver solutions to Amazon's business and operational challenges — finding and developing the next breakthrough in logistics. Basic Qualifications 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience using data and metrics to determine and drive improvements Experience working cross functionally with tech and non-tech teams Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules 3+ years of supply chain experience Experience working cross functionally with tech teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional custom…

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