Transportation Planner
Mercury PaperJob Summary This position is a key support role within the logistics team, responsible for managing outbound customer freight operations and overseeing the delivery flow of customer orders from manufacturing facilities and distribution centers nationwide. The Transportation Planner is responsible for carrier management, freight planning, route optimization, shipment visibility, and ensuring on-time, damage-free deliveries while supporting departmental cost and service objectives. Job Type : Full-time Schedule : 8am-4:30pm Salary : From $26.00 per hour Reliability Incentive : Additional $2.50/hr Duties Support the Transportation Manager in conducting carrier sourcing, bidding, and RFP activities to achieve optimal cost and service performance. Plan, schedule, dispatch, and monitor outbound shipments from manufacturing facilities and distribution centers using the most efficient and economical transportation methods. Manage carrier relationships to ensure on-time, damage-free deliveries and support continuous improvement initiatives. Optimize carrier utilization and routing guide compliance to maximize transportation efficiency and reduce freight costs. Track shipments from origin to destination and proactively communicate shipment status, delays, and exceptions to internal stakeholders. Monitor key transportation metrics, including on-time delivery, carrier acceptance rates, freight costs, and service performance. Ensure customer delivery requirements are met and confirm receipt of shipments in the correct quantity and condition. Investigate and process freight claims related to transportation damage, shortages, or service failures. Review and approve freight invoices for accuracy and compliance with contracted rates. Research and validate transportation-related deductions, chargebacks, and accessorial charges. Prepare transportation reports and performance metrics for internal and external stakeholders. Coordinate expedited, high-priority, and special handling shipments as required. Maintain transportation data and reporting within SAP and other transportation management systems. Support capacity planning during peak shipping periods and execute contingency transportation plans when necessary. Other duties as assigned. Qualifications 3-5 years of transportation, logistics, trucking, or distribution experience preferred. Proficiency with Excel and Microsoft Office applications. SAP experience preferred. Strong understanding of domestic transportation operations, carrier management, routing, and freight terminology. Experience managing truckload (TL), less-than-truckload (LTL), intermodal, and preferred parcel transportation. Knowledge of transportation regulations, freight claims, carrier contracts, and transportation performance metrics. Ability to identify freight cost savings opportunities while maintaining service standards. Strong organizational, analytical, and communication skills. Pay: From $26.00 per hour Expected hours: No less than 40.0 per week Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Paid time off Professional development assistance Vision insurance Education: High school or equivalent (Required) Experience: Transportation planning: 3 years (Required) SAP: 1 year (Preferred) Carrier Contracts: 1 year (Preferred) Freight Claims: 1 year (Preferred) Freight Terminology: 1 year (Preferred) Work Location: In person