Transportation Operations Coordinator

Job Summary Able Care Transportation is seeking a reliable, organized, and detail-oriented Transportation Operations Coordinator to support and coordinate daily transportation activities. This position involves managing transportation schedules, coordinating driver assignments, monitoring trip progress, communicating with customers, and maintaining accurate operational records. The ideal candidate has strong communication and problem-solving skills and is committed to ensuring safe, timely, and dependable transportation services. Key Responsibilities Coordinate daily transportation operations, schedules, and service assignments. Organize passenger pickup and drop-off arrangements based on transportation requests. Communicate trip details, routes, and schedule changes to drivers. Monitor transportation schedules and assist with resolving delays or service disruptions. Coordinate with drivers and dispatch staff to support timely transportation services. Confirm reservations and communicate service updates to customers. Maintain accurate trip logs, driver schedules, and operational documentation. Track vehicle availability and report maintenance or service concerns. Respond to customer inquiries, transportation requests, and scheduling issues. Assist with preparing daily operations reports and administrative records. Coordinate with management and team members to improve transportation efficiency. Help ensure that transportation activities follow company procedures and safety standards. Report customer concerns and operational challenges to supervisors. Requirements and Qualifications High school diploma or equivalent preferred. Previous experience in transportation, logistics, dispatching, or operations coordination is an advantage. Strong verbal and written communication skills. Excellent organizational and time-management abilities. Basic computer skills and familiarity with scheduling or dispatch software preferred. Ability to multitask and manage changing transportation schedules. Strong problem-solving and decision-making skills. Professional, dependable, and customer-focused attitude. Ability to work independently and collaboratively with a team. Flexibility to work scheduled shifts, including weekends when required. Valid driver's license may be required if driving duties are assigned. Work Environment This position involves working in a transportation operations environment, primarily handling scheduling, dispatch coordination, customer communication, and administrative responsibilities. The role requires regular interaction with drivers, passengers, management, and other team members. Employees should be comfortable managing changing schedules and responding to daily operational needs. What We Offer On-the-job training and professional development opportunities. Supportive and collaborative team environment. Opportunities to develop transportation management and coordination skills. Opportunities for career growth within transportation operations. Compensation based on experience, qualifications, and company policy. Additional benefits may be available according to company policy and eligibility. How to Apply Interested candidates are encouraged to submit an application with an updated resume outlining relevant experience, skills, and availability. Applicants who are organized, dependable, and interested in transportation operations are welcome to apply. Join Able Care Transportation as a Transportation Operations Coordinator and help support efficient scheduling, reliable service, and smooth daily transportation operations. Pay: $20.00 - $24.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Parental leave Relocation assistance Retirement plan Tuition reimbursement Work Location: In person

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