Transportation Operations & Business Development Manager

About Our Company Hotshot Now & Logistics Ltd. is a Calgary-based transportation and logistics company specializing in urgent, same-day, expedited, and long-distance freight deliveries throughout Alberta and Western Canada. Our fleet includes cargo vans, pickup trucks, flatbed trucks, 5-ton trucks, and trucks with trailers. https://hotshotnow.ca/ We are looking for a highly organized, motivated, and experienced Truck Dispatcher / Logistics Coordinator who can manage daily transportation operations, coordinate drivers, communicate with customers, and help grow our business. Key Responsibilities Coordinate and dispatch drivers for local, regional, and long-distance deliveries. Schedule pickups and deliveries while ensuring timely service. Monitor drivers, vehicle locations, and delivery progress. Communicate professionally with customers, drivers, and freight brokers. Prepare transportation quotes and negotiate freight rates. Find and secure additional freight opportunities through load boards, brokers, and direct customers. Plan efficient routes and manage urgent or last-minute delivery requests. Maintain accurate dispatch records, delivery documentation, and proof of delivery (POD). Assist with driver scheduling, hours of service, and safety compliance. Monitor vehicle maintenance schedules and report operational concerns. Resolve delivery delays, customer concerns, and unexpected transportation issues. Support management with daily operational reporting and business development. Qualifications and Requirements Previous experience in trucking dispatch, freight transportation, or logistics coordination preferred. Strong understanding of Alberta and Western Canadian transportation routes. Experience with hotshot trucking, flatbed transportation, or expedited freight is an asset. Familiarity with load boards, freight brokers, and transportation management systems. Knowledge of commercial vehicle regulations, driver hours of service, and transportation safety requirements. Excellent English communication, organizational, and multitasking skills. Ability to work independently and make quick decisions under pressure. Strong computer skills, including Microsoft Office, email, and dispatch software. Customer-focused attitude with strong problem-solving abilities. Valid driver's licence is an asset. Ideal Candidate We are looking for someone who is more than just a dispatcher. The ideal candidate understands the transportation business, can manage multiple deliveries simultaneously, build relationships with customers and brokers, and identify opportunities to keep our fleet productive. You must be dependable, detail-oriented, and comfortable working in a fast-paced environment where urgent deliveries are a priority. Pay: $20.00-$22.00 per hour Expected hours: 40.0 per week Benefits: Casual dress On-site parking Work Location: In person

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