Transportation Operations Assistant

Job Summary Majestic Transportation is seeking a dependable, organized, and detail-oriented Transportation Operations Assistant to support daily transportation activities and help ensure efficient service operations. This position involves coordinating schedules, assisting drivers, monitoring trip information, maintaining transportation records, and communicating with customers and team members. The ideal candidate has strong organizational skills, a professional attitude, and the ability to manage multiple tasks in a fast-paced transportation environment. Key Responsibilities Assist with coordinating daily transportation schedules and operational activities. Help assign trip details and communicate service instructions to drivers. Monitor transportation schedules and report delays or unexpected changes. Coordinate passenger pickup and drop-off arrangements. Communicate with customers regarding reservations, service requests, and schedule updates. Assist with dispatching and tracking transportation assignments. Maintain accurate trip logs, driver records, and operational documentation. Help prepare daily transportation reports and scheduling information. Report vehicle maintenance concerns and operational issues to supervisors. Assist with organizing vehicle inspections and routine maintenance schedules. Respond to phone calls, emails, and general transportation inquiries. Coordinate with drivers, dispatchers, and other team members to support smooth operations. Follow company policies, operational procedures, and workplace safety guidelines. Requirements and Qualifications High school diploma or equivalent preferred. Previous experience in transportation, logistics, dispatching, or administrative support is an advantage. Strong communication and interpersonal skills. Good organizational and time-management abilities. Basic computer, data entry, and scheduling skills. Ability to multitask and solve routine operational problems. Professional attitude and attention to detail. Ability to work independently and collaboratively with a team. Dependable, punctual, and flexible with scheduled shifts. Valid driver's license may be required if driving responsibilities are assigned. Work Environment This position involves working in a transportation operations environment, primarily handling scheduling, communication, recordkeeping, and coordination tasks. The role may also involve occasional field support and interaction with drivers and customers. Employees should be comfortable working with changing schedules and responding to operational needs. What We Offer On-the-job training and practical transportation experience. Supportive and collaborative team environment. Opportunities to develop dispatching and operations coordination skills. Opportunities for professional growth within transportation services. Compensation based on experience, qualifications, and company policy. Additional benefits may be available according to company policy and eligibility. How to Apply Interested candidates are encouraged to submit an application with an updated resume outlining relevant experience, skills, and availability. Applicants who are organized, dependable, and interested in transportation operations are welcome to apply. Join Majestic Transportation as a Transportation Operations Assistant and help support efficient scheduling, reliable service, and smooth daily transportation operations. Pay: $16.00 - $20.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Parental leave Relocation assistance Retirement plan Tuition reimbursement Work Location: In person

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