Transportation Manager

The Transportation Manager will review and oversee safe and timely transportation for Sugar Creek Charter School students to and from school, approved field trips, extended day tutorials, Saturday Academy, athletic events, and all other approved events requiring transportation service. The Transportation Manager leads the Transportation Department and reports directly to the Chief of Operations. The individual is responsible for decisions regarding the daily operation of the department; decisions must align with SCCS policies and the practices set forth by department guidelines. ESSENTIAL DUTIES These duties represent a sample and may vary by position. Department Leadership & Planning Establish department goals and objectives that align with the SCCS mission and operational priorities set by the Chief of Operations. Implement annual department goals, initiatives, and improvement plans, and report progress to the Chief of Operations. Serve as the department’s primary decision-maker for daily operations, consistent with SCCS policies, procedures, and guidelines. Plan, prioritize, and assign daily, weekly, and seasonal work for transportation staff. Own, maintain, and update the Transportation Department Operating Instructions and related procedures. Routing & Scheduling Develop, review, and maintain efficient and timely bus routes, runs, and stops. Review routes regularly for ridership changes, stop safety, travel times, and capacity. Build and adjust daily driver and bus assignments to cover all routes, including absences and vacancies. Monitor on-time performance for arrivals at stops and at campus, and correct recurring delays. Coordinate route adjustments with dismissal procedures and campus arrival and dismissal times. Special & Extended Transportation Services Schedule and staff transportation for approved field trips according to the school’s approval process. Coordinate transportation for athletic events, extended day tutorials, Saturday Academy, and other approved events. Confirm trip details (departure times, destinations, rosters, driver and vehicle assignments) with requesting staff before each trip. Keep a master calendar of all non-routine transportation requests and assignments. Communication & Stakeholder Coordination Communicate any changes to bus stops, runs, or routes clearly, accurately, and promptly to schools, drivers, students, and parents. Answer transportation questions from administrators, staff, parents, and the public in a professional and timely way. Attend parent and school-level meetings on transportation issues or service levels as required. Coordinate with administrators, principals, parents, students, and drivers to improve the safety and quality of transportation services. Keep positive working relationships with other SCCS departments (Operations, Facilities, Child Nutrition, Technology, and school leadership). Keep the Chief of Operations informed of significant issues, complaints, incidents, and service disruptions. Staff Supervision & Development Supervise bus drivers, monitors, and office staff in carrying out daily assignments and required service levels. Review staff work to confirm tasks are completed on time and correctly. Coach and mentor employees consistently and fairly, including on-the-job correction of deficiencies. Develop office paraprofessional staff with varying experience levels into a cohesive, cross-trained team. Lead recruitment, hiring recommendations, onboarding, and orientation of new transportation staff. Performance Management & Accountability Hold all staff accountable for required department operations, service levels, and department goals. Conduct employee evaluations according to Human Resources timelines and procedures. Carry out progressive discipline for employees with performance or conduct issues, in coordination with Human Resources and the Chief of Operations. Document performance concerns, coaching conversations, and corrective actions accurat…

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