Transportation Manager

Job Summary The Transportation Manager oversees the daily transportation operation, including dispatch, driver check-in/check-out, and route coverage. This role is responsible for supporting day-to-day operations, staffing, service levels, and communication between drivers, dispatch, and management teams to help ensure deliveries are completed safely and efficiently. Your impact: By transportation planning with warehouse and supply chain teams, you help customers receive orders accurately and on time. Responsibilities Oversee the day-to-day transportation operation, including dispatch, driver check-in/check-out, and route coverage. Make sure deliveries are completed safely, on time, and according to company standards. Monitor staffing, schedules, labor hours, and overtime to support daily operational needs. Work with routing, warehouse, and dispatch teams to resolve operational and service issues. Handle driver concerns, delivery delays, customer issues, and other situations that come up during the shift. Follow up on service failures, delivery mistakes, customer complaints, credits, and returns. Provide support, direction, and coaching to drivers and transportation employees as needed. Assist with accident reviews, investigations, and documentation related to operational incidents. Ensure employees follow company policies, safety procedures, and DOT regulations. Maintain communication with drivers, dispatch, supervisors, and management throughout the day. Help ensure the operation is properly staffed and supported based on business needs. Support a positive and professional work environment within the department. Perform other related duties as assigned. Requirements: Strong understanding of transportation operations, dispatch, and DOT regulations. Strong prioritization and problem-solving skills in a fast-paced environment. Ability to make independent decisions in line with company policies and procedures. Ability to multitask and work independently in a fast-paced environment. Valid driver's license. Proficiency in English is required; Spanish is a plus. Education and Experience: At least 2–3 years of direct leadership experience overseeing transportation operations. Prior experience managing dispatch, routing, or delivery operations in a fast-paced environment. Prior experience in a transportation environment. Prior experience using CLI preferred. Work Environment: Ability to walk and stand for long periods. Must be able to bend, lift, twist, climb, and navigate stairs. Must be able to lift at least 50 lbs. Ability to work in a cold environment. Operate company vehicles to monitor and assess operations. Ability to communicate clearly and effectively. Must be well-organized and able to manage tasks efficiently. Willingness to work extended hours, weekends, and holidays as needed. May occasionally need to travel to other operating companies or the corporate office for training or business purposes. Regularly required to talk and listen as part of daily tasks. Pay: $65,000.00 - $70,000.00 per year Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: Transportation management: 2 years (Required) Transportation planning: 2 years (Required) Work Location: In person

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