Transportation Dispatcher

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Transportation Dispatcher is responsible for coordinating daily transportation operations to ensure safe, efficient, and reliable service for guests, employees, and resort partners. This position serves as the primary communication link between drivers, guests, resort departments, and management, while monitoring schedules, responding to operational changes, and maintaining excellent customer service. Job Specifications: Starting Wage: $16.90/hr - $18.45/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: 21 Years Housing Availability: No Job Responsibilities: Dispatch & Operations Coordination Coordinate and monitor daily transportation services, including guest shuttles, employee transportation, special events, and charter services. Assign drivers, vehicles, and routes based on operational needs. Maintain real-time communication with drivers via radio, phone, and dispatch software. Monitor vehicle locations, schedules, passenger volumes, and service levels throughout the day. Adjust routes and schedules to address traffic, weather conditions, vehicle breakdowns, and operational changes. Ensure on-time performance and efficient resource utilization. Guest & Employee Service Respond to guest and employee transportation requests in a professional and courteous manner. Provide information regarding shuttle schedules, pick-up locations, resort facilities, and transportation options. Resolve transportation-related concerns and service issues promptly. Communicate delays, route changes, and service disruptions to guests and resort departments. Safety & Compliance Promote and support a safety-first culture within the transportation department. Monitor driver compliance with resort policies and transportation regulations. Assist with accident, incident, and emergency response procedures. Maintain accurate records of driver assignments, incidents, and operational activities. Job Requirements: High school diploma or equivalent; customer service, transportation, dispatch, hospitality, or operations experience; strong communication skills; computer proficiency; flexible schedule availability. Previous dispatching experience; ski resort or hospitality experience; knowledge of mountain road conditions and winter operations. The expected pay range is $16.90/hr - $18.45/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institu…

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