Transportation Dispatcher

Dispatcher to coordinate shuttle and parking operations at a near-airport facility, ensuring smooth, guest-focused pick-ups and drop-offs. Key Duties Monitor shuttle movements and dispatch drivers using radios, phones, and dispatch software Assign drivers and manage lot capacity to maintain efficient operations Communicate with drivers and respond to guest needs in real time Address service issues as they arise and coordinate resolutions Ensure reliable, timely service while supporting a hospitality-driven experience Qualifications & Skills Detail-oriented with strong situational awareness Calm under pressure in a fast-paced environment Strong communication and customer service mindset Comfortable using dispatch tools and following operational procedures Commitment to safe, dependable, guest-first service

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