Transportation Coordinator

Position Summary : At Children’s Crisis Treatment Center (CCTC), our staff is dedicated to addressing the impact of childhood traumatic events and other challenges. The Transportation Coordinator will serve as a liaison between CCTC and assigned transportation company and as lead for the team of aides on the vans for the Therapeutic Nursery (TN) that serves children ages 2 ½ to 5 presenting with crisis and behavioral health issues. Summary of Essential Functions: Completing & submitting transportation standing orders for children and families who are being served within the TN in compliance with MATP guidelines. Serving as a liaison between CCTC and assigned transportation company for the TN. Supervision and support of van aides, Therapeutic Transportation Aides (TTA’s) assuring safe and orderly rides. Meet weekly with the TTA’s o review assigned and discharged children on assigned van, discuss strengths and/or concerns/issues while performing duties as Therapeutic Transportation Aide. Assisting children with seating, assistive devices, safety and behavioral concerns using a trauma-informed framework. Provide children with safe and orderly transportation to the TN program ensuring door-to-door transport and assisting children on and off vehicle assisting with seating, assistive devices, safety and behavioral concerns using a trauma-informed framework daily. Support the completion of pre & post shift inspection of vehicle to ensure a safe journey for our children Verification that all children being transported to and from the program are all accounted from drop off to program rooms in the morning and in the afternoon when children are leaving the program rooms, as follows: In the morning when receiving children into our programs: Obtain the manifest from the van company and will make sure that every child on the van has been signed in by a parent/caretaker Make sure that we are receiving the correct number of children on the van that are listed on the manifest Any child for which a parent has signed onto the van but child then got off needs to be noted/corrected on the manifest and signed/initialed by both the Transportation Coordinator or CCTC receiving staff member and the Van driver/driver’s aide, next to each child’s name on the list Sign off on the van manifest only once the following conditions are met: headcount of children received has been completed manifest has been completely verified & corrected transportation services staff have completed a full van sweep our staff is to observe while the van driver or aid does a sweep and the van is not to leave CCTC until that is observed Make sure that a copy of the morning manifest is provided to CCTC by the van companies daily Once children are brought to the program rooms Transportation Coordinator and CCTC staff are required to perform another head count/attendance verification For any children who are either cancelled or are a no show to the program the care coordinators are required to contact parent/caretaker by 9:30am, for the sole purpose of maintaining therapeutic engagement and support with the families Any and all communications are to be documented in each child’s ECR In the afternoon when children are being sent home: Transportation Coordinator and/or CCTC staff are to verify that all children that are dropped off by a parent/caretaker are scheduled to ride home on the appropriate van if parent/caretaker is not picking them up This needs to be done by 1pm each day Any and all communications are to be documented in each child’s ECR Any changes to the transportation plan communicated by parent/caretakers to clinicians or other staff members throughout the day have to be passed along to any and all staff coordinating end of day transportation Any and all communications are to be documented in each child’s ECR Make sure that the final manifest for sending children home is correct Sign the van service manifest only…

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