Transportation Coordinator

Job Summary Veteran Executive Transportation is seeking a dependable, organized, and customer-focused Transportation Coordinator to manage daily transportation scheduling and support efficient service operations. This position involves coordinating trips, communicating with drivers and customers, managing reservations, monitoring transportation schedules, and maintaining accurate operational records. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to manage multiple responsibilities in a professional transportation environment. Key Responsibilities Coordinate daily transportation schedules, reservations, and trip assignments. Organize passenger pickup and drop-off arrangements based on customer requests. Communicate trip details, routes, and schedule changes to drivers. Confirm reservations and provide customers with transportation updates. Monitor ongoing transportation assignments and help address scheduling delays. Coordinate with drivers to support timely pickups and reliable service. Maintain accurate transportation schedules, trip records, and customer information. Respond to phone calls, emails, and customer inquiries professionally. Assist with resolving routine scheduling issues and customer service concerns. Track vehicle availability and report maintenance or operational concerns. Prepare daily transportation reports and other administrative documentation. Coordinate with management and team members to improve daily operations. Follow company policies, customer service standards, and workplace safety procedures. Requirements and Qualifications High school diploma or equivalent preferred. Previous experience in transportation, dispatching, logistics, or customer service is an advantage. Strong verbal and written communication skills. Excellent organizational and time-management abilities. Basic computer skills and familiarity with scheduling software. Ability to multitask and handle changing schedules. Professional, courteous, and customer-oriented attitude. Strong problem-solving and teamwork skills. Dependable, punctual, and detail-oriented. Flexibility to work scheduled shifts, including weekends when required. Valid driver's license may be required if driving duties are assigned. Work Environment This position involves working in a transportation coordination environment with regular communication with drivers, customers, and operations staff. Daily responsibilities may include managing reservations, updating schedules, handling service inquiries, and responding to unexpected transportation changes. Employees should be comfortable working in a fast-paced environment where organization and timely communication are essential. What We Offer On-the-job training and professional development opportunities. Supportive and collaborative work environment. Opportunities to develop transportation scheduling and coordination skills. Opportunities for career growth within transportation operations. Compensation based on experience, qualifications, and company policy. Additional benefits may be available according to company policy and eligibility. How to Apply Interested candidates are encouraged to submit an application with an updated resume outlining relevant experience, skills, and availability. Applicants who are organized, dependable, and committed to providing professional transportation coordination are welcome to apply. Join Veteran Executive Transportation as a Transportation Coordinator and help deliver organized, dependable, and customer-focused transportation services. Pay: $16.00 - $20.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Parental leave Relocation assistance Retirement plan Tuition reimbursement Vision insurance Work Location: In person

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