TRANSPORTATION CLERK

Description Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received. Hiring range for this position is $34,070.40 - $40,705.60. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 10. General Definition of Work: Performs responsible administrative support work providing assistance to the public; operating Demand Response Center. Work is performed under regular supervision. Examples of Duties Essential Functions / Typical Tasks: Answering multi-line telephone. Providing routine information and performing office assistance tasks. (These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Schedules transportation services for multiple public service organizations and the general public. Makes transportation reservations for clients and maintains client database in RouteMatch software. Handles customer services cancellations and problems encountered by customer and/or vendor company. Directs contact with the general public and service organizations. Coordinates transportation services with vendors' in and out of Cabarrus County. Validates transportation driver sheets; ensures correct recordation for billing purposes; audits Medicaid slips and RGP tickets. Maintains integrity of Transportation Database. Relays messages, transfer phones to and from night service; retrieve messages from service. Types a variety of documents including correspondence, memos, reports, etc. Prints and files variety of departmental records and reports. Processes incoming and outgoing mail. Prepares billing invoices for services performed by the department; accounts payable and receivable. Prepares and audits vendor invoices. Prepares County reimbursement reports for accounting. Provides general information regarding County transportation to the public. Greets walk-in public and provides assistance and/or direct them to appropriate office. Performs related tasks as required. Knowledge, Skills and Abilities: General knowledge of standard office and receptionist procedures and the operation of the switchboard; general knowledge of the functions and activities of the County and area of assignment; ability to speak clearly, understand and follow written and oral directions; ability to operate standard office equipment and computers and applicable software; ability to establish and maintain effective working relationships with associates and the general public; and ability to attend work regularly. Minimum Education / Experience requirements Education and Experience: Requires graduation from high school and some office experience. An equivalent combination of education and experience may be considered. Experience in transportation and/or public health is desirable. Some county job postings indicate that you can qualify with an "equivalent combination of education and experience." If this language is included in the job description, it means you may qualify through either education, your years of directly related experience, or a combination of both. If you have indicated that you have earned a certificate, diploma, or degree from a technical school, college, or university, please note that Cabarrus County will verify your educational credentials . Official transcripts must clearly show the specific credential awarded to ensure accurate validation. Physical Requirements: This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently …

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