Transportation Assistant

Job Summary Bluegrass Executive Transportation & Bourbon Tours is seeking a dependable, organized, and customer-focused Transportation Assistant to support daily transportation operations and provide a smooth travel experience for customers. This position involves assisting with trip coordination, passenger communication, vehicle preparation, scheduling, and general transportation support. The ideal candidate is professional, punctual, and able to work effectively in a fast-paced service environment. Key Responsibilities Assist with coordinating daily transportation schedules and trip arrangements. Help organize passenger pickup and drop-off information. Communicate professionally with customers regarding reservations, travel schedules, and transportation details. Assist drivers with trip preparation and route information when needed. Help confirm reservations and communicate schedule changes to the appropriate team members. Support passenger boarding and help ensure a comfortable travel experience. Assist with organizing luggage and personal belongings when appropriate. Monitor trip schedules and report delays or transportation issues to supervisors. Maintain accurate transportation records and customer information. Help ensure vehicles are clean, organized, and properly prepared for scheduled trips. Assist with basic office duties, including answering calls and responding to customer inquiries. Follow company policies, customer service standards, and workplace safety procedures. Requirements and Qualifications High school diploma or equivalent preferred. Previous experience in transportation, hospitality, customer service, or administrative support is an advantage. Strong communication and interpersonal skills. Good organizational and time-management abilities. Professional, friendly, and customer-oriented attitude. Ability to multitask and work effectively in a team. Dependable, punctual, and attentive to details. Basic computer and scheduling skills preferred. Flexible availability for scheduled shifts, including weekends when required. Valid driver's license may be required if driving duties are assigned. Work Environment This position involves working in a transportation service environment and may include office coordination, customer interaction, vehicle preparation, and occasional field support. Employees should be comfortable communicating with passengers, assisting drivers, and managing changing transportation schedules. What We Offer Opportunities to gain transportation and hospitality experience. On-the-job training based on company procedures. Supportive and professional team environment. Opportunities to develop customer service and transportation coordination skills. Compensation based on experience, qualifications, and company policy. Additional benefits may be available according to company policy and eligibility. How to Apply Interested candidates are encouraged to submit an application with an updated resume outlining relevant experience, skills, and availability. Applicants who are reliable, organized, and enthusiastic about providing quality transportation service are welcome to apply. Join Bluegrass Executive Transportation & Bourbon Tours as a Transportation Assistant and help provide dependable, professional, and customer-friendly travel experiences. Pay: $20.00 - $22.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Parental leave Relocation assistance Retirement plan Tuition reimbursement Work Location: In person

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