Transportation Analyst
Ryder System, Inc.Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description About Ryder For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture. About The Job Type: Full time, Permanent Wage: $52,000 Shifts: Monday – Friday, 8:00 am – 4:00 pm Location: London, ON (N6N 1E4) Why Ryder? 10 days of Paid Time Off upon hire Excellent benefits package after 30 days (Medical, Dental & Vision) Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP) Employee discount of 15% on Ryder stock A safe, friendly and respectful work environment Recognized by Forbes as one of Canada's Best Employers in 2025 Summary The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. The position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings. Essential Functions Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems. Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries. Interact with clients in resolving problems and coordinating implementations. Cohesively work with internal SME(s) to resolve problems and/or support implementations. Process and distribute weekly and monthly customer metrics and develop customer performance reports. Prepare various reports as required or any support document needed as well as updating SCLM and SCMP. Initiates continuous process improvement activities and monitors results. Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive. Coordinate the activities of TM procurement to achieve best cost/service solution network. Responsible for preparation in support of client quarterly and monthly account reviews. Evaluate, quantify and present opportunities for continuous improvement at assigned accounts. Additional Responsibilities Performs other duties as assigned. Skills And Abilities Strong verbal and written communication skills , Required Bilingual, French and English (for Quebec Locations only), Required Strong planning and organizational skills, Required Possesses a high degree of initiative, Required Demonstrates analytical skills, Required Demonstrates problem solving skills, Required Excellent interpretation of complex statistical data, Required Demonstrates customer service skills, Required Develops and delivers effective presentations, Required Excellent interpersonal skills, Required Detail oriented and customer focus, Required Possesses a high degree of initiative, Required Qualifications College degree/Technical Certification in in Business, Logistics, Transportation. A combination of other education and experiences will be considered., Required Bachelor's Degree in Business, Logistics, Transportation, Preferred 2 years or more in industry related…