Transportation Aide

Transportation Aide JOB DESCRIPTION Department: Transportation Operations Reports to: Designated Transportation Supervisor Classification: Hourly nonexempt Schedule: Assigned AM and PM routes; split shifts may apply Position Summary The Transportation Aide supports the driver in providing safe, reliable, and respectful van transportation for consumers and students, including individuals with developmental disabilities and mobility needs. The aide assists passengers, monitors their safety and behavior, and supports approved boarding, securement, and handoff procedures throughout assigned routes. Essential Duties and Responsibilities Assist passengers with boarding and exiting the van using approved techniques, equipment, and individual support instructions. Assist with seat belts, approved passenger restraints, and wheelchair securement when trained and authorized. Operate lifts or ramps only after completing required training. Monitor passengers throughout the trip and promptly alert the driver to safety concerns, signs of distress, illness, or changes in behavior without distracting the driver. Use calm, respectful communication and approved de-escalation techniques. Follow individual support plans and company procedures; do not use unauthorized restraints or physical interventions. Verify passenger identity and attendance with the driver, record rides and absences as assigned, and support accurate passenger counts at each pickup and drop-off. Assist with authorized handoffs to families, caregivers, or program staff. Maintain passenger supervision and report missing or unauthorized receiving parties immediately. Assist the driver with a complete passenger check after each route to ensure no passenger or personal belongings are left behind. Follow emergency and evacuation procedures, call 911 when needed, and provide CPR or first aid within current certification and training. Report injuries, behavioral incidents, suspected abuse or neglect, and other concerns promptly to the designated supervisor. Provide factual information for Special Incident Reports, Vendor Resolution forms, and other required records. Help maintain a clean passenger area, identify damaged safety equipment, protect passenger confidentiality, and communicate professionally with families and program staff. Record actual work time accurately, complete required training, and perform related duties consistent with passenger safety and training. Leftridge Transportation Inc | Transportation Aide Required Qualifications Ability to assist and supervise passengers safely, follow written and verbal instructions, and communicate clearly with drivers, supervisors, families, and program staff. Patience, sound judgment, reliable attendance, and respectful interactions with individuals with disabilities and students. Current CPR and First Aid certification before independent assignment under company requirements. Successful completion of applicable background screening and fingerprinting required by the assigned program. For school-program assignments, complete the required contractor packet and program-specific clearances. Completion of company orientation and required training in passenger assistance, emergency response, de-escalation, and any assigned lift or securement equipment before performing those duties. Ability to maintain accurate records and use company communication and timekeeping tools, including Connecteam. Preferred Experience Experience as a transportation aide, caregiver, classroom aide, or direct support professional. Experience assisting individuals with developmental disabilities, supporting students, or using mobility equipment is preferred. Role Boundaries The aide supports passenger care and supervision while the driver remains responsible for vehicle operation. A Class B driver’s license is not required for aide duties. The aide may not drive company vehicles unless separately approved and qualified for a driver assignment. Do not admini…

View the full posting and apply