Traffic Manager

Imperial Brady is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in Canada, we proudly serve Canadian businesses and communities with the highest standards of quality, reliability, and service. A Deep Canadian Legacy Imperial Brady Canada is deeply rooted in the country, with over 135 years of Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia—ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada are made in Canada. Trusted by Canadian Businesses We are a key distributor partner to many Canadian manufacturers, supporting long-standing relationships and ensuring the timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local touch. Imperial Brady Canada, leading national distributor, has a job open. Accountable for transportation performance, carrier management, cost control, shipment visibility, and risk mitigation to ensure efficient product flow across the supply chain. Partners cross-functionally to drive service excellence and continuous improvement. Responsibilities: Manage end-to-end shipment visibility for ocean and air freight, proactively identifying and resolving delays, customs issues, and service disruptions. Coordinate delivery appointments, drayage capacity, and warehouse receiving schedules to ensure efficient product flow and avoid bottlenecks. Oversee port, rail, and drayage operations, including container retrieval, pre-pulls, and unloading strategies to optimize cost and service. Control transportation costs by minimizing accessorial charges, managing freight claims, resolving billing disputes, and addressing carrier performance issues. Build and manage relationships with carriers, freight forwarders, customs brokers, and trucking providers while ensuring SLA compliance. Ensure import compliance and documentation accuracy, including CBSA requirements, CUSMA/USMCA regulations, customs clearance, and bonded freight management. Monitor transportation KPIs, analyze performance trends, and provide recommendations to improve service, transit times, and costs. Partner with procurement, planning, sales, inventory, and warehouse teams to align transportation activities with business and inventory requirements. Validate freight invoices, support budget management and accruals, and maintain transportation records for financial and audit compliance. Utilize TMS, ERP, and shipment visibility tools to maintain data integrity and leverage analytics for operational improvements. Develop contingency plans and lead response efforts for transportation disruptions, ensuring business continuity through alternative routing and capacity strategies. Drive continuous improvement initiatives focused on network optimization, service enhancement, reduced transit times, and cost savings. Qualifications: Bachelor’s degree in Supply Chain, Logistics, Business, or equivalent experience. 5-8+ years of international transportation and logistics experience, including ocean freight, inbound container operations, and Canadian import processes. Experience managing freight forwarders, customs brokers, drayage providers, carrier relationships, and contract negotiations. Strong knowledge of ocean freight, port operations, drayage, demurrage/detention management, Incoterms, customs compliance, and freight auditing. Proficiency with TMS, ERP systems (D365, SAP, Oracle), transportation analytics, KPI management, and continuous improvement methodologies. Strong negotiation, problem-solving, risk management, and cross-functional leadership skills, with the ability to manage exceptions…

View the full posting and apply