Traffic Coordinator
Best Way LogisticsJob Summary As a Traffic Coordinator, you’ll keep freight moving by coordinating dispatch, tracking shipments, and communicating clearly with drivers, customers, and internal teams. You’ll use transportation management systems and vehicle dispatch software to support road transportation operations, shipping and receiving, and day-to-day logistics. Your impact: Accurate coordination helps drivers stay informed and helps customers receive shipments with fewer avoidable delays. Responsibilities Coordinate dispatch and transportation plans; monitor vehicle and shipment status using GPS (Global Positioning System) and available GIS (Geographic Information System) tools. Enter and update shipment, delivery, and fleet information in transportation management systems, including Oracle Transportation Management when applicable. Manage incoming calls on multi-line phone systems, provide customer service, and route requests to the right team. Communicate with drivers, carriers, customers, and internal partners about schedules, freight, and exceptions. Support shipping and receiving, supply chain coordination, and compliance with applicable Department of Transportation (DOT) regulations. Qualifications Strong communication, phone etiquette, phone communication, and internal communication skills; able to manage calls professionally. Organizational skills, analysis skills, accurate data entry, typing, and Microsoft Office proficiency. Familiarity with dispatching, road transportation operations, transportation planning, transportation management, logistics, or fleet management. Experience with transportation management systems, vehicle dispatch software, Oracle Transportation Management, or third-party logistics (3PL) is preferred. Knowledge of freight, shipping and receiving, GPS, GIS, or DOT regulations is helpful. Pay: $20.00 - $30.00 per hour Expected hours: 40.0 per week Benefits: Paid time off Work Location: In person