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Traffic Coordinator

ACT Carolina
7 hours ago
Full-time
On-site
Jacksonville, FL, United States
Indeed

Overview As a Traffic Coordinator, you’ll keep freight moving by coordinating dispatch, transportation planning, and shipment updates. You’ll work across drivers, customers, carriers, and internal teams to support reliable road transportation operations and responsive customer service. Your impact: Accurate dispatching and timely communication help drivers stay informed and customers receive clear shipment updates. Duties Coordinate daily dispatch and transportation activities using transportation management systems and vehicle dispatch software; Oracle Transportation Management experience is a plus. Manage phone calls, multi-line phone systems, and shipment inquiries with professional phone etiquette. Enter and maintain shipment, fleet, and delivery data; support shipping and receiving documentation. Communicate with internal teams, carriers, and third-party logistics (3PL) providers; support compliance with Department of Transportation (DOT) regulations. Requirements Strong communication, organizational, analysis, and typing skills, with experience in data entry and phone communication. Knowledge of logistics, supply chain, transportation management, fleet management, and road transportation operations. Familiarity with Microsoft Office and transportation management systems; experience with Oracle Transportation Management or vehicle dispatch software is preferred. Experience in dispatching, freight coordination, shipping and receiving, or customer service is helpful. Ability to manage competing priorities while maintaining accurate records and clear, courteous communication. Pay: $22.00 per hour Work Location: In person

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