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Traffic Control Area Operations Manager/with supervisor duties

Traffic Pro Services
15 hours ago
Full-time
On-site
Victoria, BC, Canada
Indeed

Operations Manager – with supervisor duties of Traffic Control Industry ~ Traffic Pro Services Job Type: Full-time, Permanent Location: Vancouver Island -- Nanaimo to Victoria currently, may extend throughout the island Schedule: Monday to Friday, with occasional evenings and weekends as required Compensation: Competitive salary based on experience About Traffic Pro Services Established in 2008, Traffic Pro Services (TPS) provides professional traffic control solutions throughout the Lower Mainland and Vancouver Island. We are seeking an experienced and motivated Operations Manager to oversee daily operations, support field employees, maintain strong client relationships, and ensure the highest standards of safety and service. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, values teamwork, and is committed to operational excellence. Key Responsibilities Operations & Safety Oversee daily traffic control operations across multiple job sites with supervisor duties. Conduct regular site inspections to ensure safety, compliance, and quality of service. Ensure compliance with WorkSafeBC regulations and the BC Traffic Management Manual for Work on Roadways. Coordinate with Dispatch and management to ensure appropriate staffing and equipment allocation. Identify and resolve operational challenges efficiently. Team Leadership Foster a positive, respectful, and collaborative work environment. Supervise, mentor, and support Traffic Control Persons (TCPs) and Lane Closure Technicians (LCTs). Ensure employees are properly trained, motivated, and equipped to perform their duties. Address employee concerns, performance issues, and training requirements. Promote accountability, teamwork, and a safety-first culture. Client Relations Act as a liaison between clients, site supervisors, contractors, and traffic control personnel. Maintain strong relationships with clients and ensure their operational requirements are met. Address client concerns and ensure timely, professional communication. Support business growth by identifying opportunities and maintaining excellent service standards. Fleet & Equipment Management Ensure traffic control trucks, vehicles, and equipment are properly maintained and inspected. Monitor equipment availability, inventory, and operational readiness. Coordinate maintenance and repairs to minimize vehicle downtime. Ensure trucks are appropriately stocked with traffic control signs, cones, barricades, and safety equipment. Qualifications Minimum 3–5 years of relevant experience in traffic control, construction operations, or a related management role. Previous supervisory or leadership experience. Strong understanding of workplace safety and traffic control regulations. Excellent communication, organizational, and problem-solving skills. Ability to manage multiple priorities and respond to operational challenges. Valid Class 5 BC driver's licence. Proficiency in Microsoft Office (Excel, Word, Outlook). Willingness to travel between job sites and work flexible hours when necessary. Preferred Assets: WorkSafeBC Traffic Control Person certification. Experience managing TCPs, LCTs, and field operations. Experience in fleet management, dispatch, or employee scheduling. Experience working in a unionized environment. Diploma or degree in Business Administration, Operations Management, or a related field. Why Join Traffic Pro Services? Join an established and growing traffic control company. Take on a key leadership role with opportunities for professional growth. Work alongside a supportive and experienced management team. Make a meaningful impact on workplace safety, employee development, and operational success. Help shape the future of Traffic Pro Services. How to Apply If you are a motivated leader with experience in traffic control or construction operations, we encourage you to apply! Please submit your resume outlining your relevant experience and qualifications. Traffic Pro …

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