Trade Operations Manager
Fisher & Paykel HealthcareAbout Fisher & Paykel Healthcare At Fisher & Paykel Healthcare, our dedication unites us in a shared mission to improve patient care and outcomes through world-leading healthcare solutions. We call this commitment Care by Design . Our journey began in New Zealand over five decades ago when a visionary doctor and two ingenious engineers pioneered a new approach to respiratory health. Today, we are a leading designer, manufacturer, and marketer of products and systems for acute and chronic respiratory care, anesthesia, and the treatment of obstructive sleep apnea. Our innovative products touch the lives of millions of patients annually while operating in over 120 countries worldwide. We seek individuals who are passionate about having a lasting, positive impact. We value individuals who prioritize enduring relationships, creative thinking, and who are driven to make a difference. In return, we will support your personal and professional growth with our inclusive work environment, built on a foundation of care and collaboration. Together, we form a team of compassionate individuals dedicated to purposeful work. Care to join us and make a real impact? Job Title Trade Operations Manager Job Overview This is a unique opportunity to lead Trade Operations and Supply Chain Security for a growing organization across the United States and Canada. As the company's subject matter expert, you will own the strategy, execution, and continuous improvement of trade compliance programs while helping the business navigate an increasingly complex global trade environment. The Trade Operations Manager plays a highly visible role, partnering closely with Operations, Supply Chain, Logistics, Legal, and senior leadership to ensure products move efficiently, compliantly, and securely throughout the supply chain. This position offers the chance to make a direct impact on business operations, influence key decisions, and help shape the future of the trade compliance function. Responsibilities Lead all import and export operations across the U.S. and Canada while ensuring compliance with customs regulations, export controls, sanctions requirements, and international trade laws. Demonstrate agility in leading unplanned, business-critical initiatives by partnering across functions to solve problems, remove obstacles, and deliver results. Oversee tariff classifications, country of origin determinations, customs valuation, and free trade agreement eligibility. Manage relationships with customs brokers, freight forwarders, carriers, and consultants. Serve as the program owner for CTPAT and Partners in Protection (PIP), maintaining certifications and driving continuous improvement. Lead supply chain security assessments, audits, validations, and corrective action plans. Develop and enhance trade compliance and supply chain security policies, procedures, and training programs. Stay ahead of changing regulations, tariffs, and trade requirements, advising leadership on potential business risks and opportunities. Support strategic initiatives, new product launches, distribution changes, and broader business growth objectives while responding to unexpected challenges such as supply chain disruptions, regulatory changes, dangerous goods requirements, and evolving USMCA trade requirements. Identify opportunities for automation, process improvements, duty savings, and operational efficiencies. Oversee dangerous goods compliance and transportation-related regulatory requirements while fostering a proactive compliance culture that balances business growth with risk mitigation. Leadership Responsibilities Lead and develop trade operations team members and related compliance activities. Build strong partnerships across Logistics, Distribution, Procurement, Regulatory Affairs, Finance, Human Resources, Legal, and Operations. Serve as a trusted advisor to leadership on trade operations strategy and regulatory matters. Foster a culture of accountability, collaboration, contin…