Track & Trace Representative

About us: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this poin
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t, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.
Responsibilities:
• Daily communication with drivers and customers
• Notifying appropriate parties of any issues
• Inputting updates into the system
• Answering incoming calls from clients
• Scheduling appointments
• Maintaining current knowledge of market trends in the transportation marketplace
• Other duties as required by business needs or as assigned
Working conditions:
• Work schedule: Monday-Friday, 5:00 a.m.-2:00 p.m. EST
• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team
Requirements:
• Upper-Intermediate (B2) English level is A MUST
• Ability to work in a high-stress/paced environment
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Experience in Customer Support will be appreciated
• PC proficient (Microsoft Office preferred)
• Excellent problem-solving abilities

View the full posting and apply