Towing Dispatcher

TOW TRUCK DISPATCHER – LAW ENFORCEMENT / IMPOUND OPERATIONS About the Position Established towing company is seeking a dependable, organized, and professional Tow Truck Dispatcher for our Hollywood and Inglewood locations. Both locations work directly with law enforcement and handle police-related towing and impound operations. We are looking for someone who can communicate effectively, multitask in a fast-paced environment, and coordinate drivers and service calls while maintaining accurate records. Previous dispatch experience is preferred. Towing, police dispatch, impound, or law enforcement-related dispatch experience is a strong plus. Job Responsibilities Receive and coordinate towing requests from law enforcement agencies and other authorized accounts Dispatch tow truck drivers to assigned calls and locations Communicate with drivers regarding assignments, locations, and status updates Monitor active calls and ensure timely responses Answer incoming phone calls and communicate professionally with law enforcement personnel, customers, and company staff Enter and update call information in the dispatch system Maintain accurate records, paperwork, and electronic documentation Coordinate impound tows, vehicle transfers, and other assigned services Track driver availability and assist with workload coordination Handle changes in assignments and priority calls efficiently Follow established procedures for police and impound towing operations Communicate delays, problems, and other important information to supervisors Maintain professionalism and confidentiality when handling law enforcement-related information Perform other dispatch and administrative duties as assigned Qualifications Previous dispatch experience preferred Towing or transportation industry experience preferred Police, law enforcement, impound, or Official Police Garage (OPG) dispatch experience is a major plus Strong verbal and written communication skills Good computer skills and the ability to learn dispatch software Excellent organization and attention to detail Ability to multitask and prioritize in a busy environment Ability to remain calm and professional under pressure Dependable, punctual, and able to work independently Willingness to work various shifts, including weekends and holidays as needed Ability to follow company procedures and maintain accurate records What We Are Looking For We need someone who understands the importance of accurate communication and coordination when working with law enforcement and tow truck operators. The ideal candidate is reliable, professional, detail-oriented, and capable of managing multiple calls and driver assignments without losing track of important information. Candidates with prior experience working for a towing company, police impound facility, dispatch center, or municipal towing operation are encouraged to apply. Work Locations We are hiring for two locations: Hollywood, CA Inglewood, CA Please indicate which location you are interested in when applying. Compensation Pay will be based on experience and qualifications. How to Apply Please submit your application through Indeed. Include your resume and describe any previous dispatch experience, particularly in towing, transportation, police, impound, or law enforcement-related operations. Qualified applicants may be contacted for an interview. We are looking for dependable professionals who can help keep our dispatch operations organized, responsive, and running efficiently. Job Types: Full-time, Part-time Pay: $19.00 - $22.00 per hour Benefits: Health insurance Paid time off Work Location: In person

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