Tow Truck Driver/Operator

About the Position We are seeking a dependable, safety-conscious, and customer-focused Tow Truck Driver to join our team. The ideal candidate will be responsible for providing professional towing and roadside assistance services while ensuring the safe transportation of vehicles and delivering excellent customer service. This is an opportunity for someone who enjoys working independently, solving problems, and helping customers when they need it most. Key Responsibilities Respond to towing, roadside assistance, vehicle recovery, and other service requests as assigned. Safely operate tow trucks and related equipment to load, secure, transport, and unload vehicles. Provide professional and courteous service to customers, law enforcement personnel, repair facilities, and other parties. Follow dispatch instructions and communicate regularly with dispatch regarding arrival times, service updates, and completed calls. Inspect vehicles and towing equipment before use and report maintenance concerns or safety issues promptly. Properly document service calls, vehicle conditions, customer authorizations, and other required information. Complete required paperwork, service tickets, and payment documentation accurately. Follow company policies, traffic laws, workplace safety procedures, and applicable towing regulations. Maintain a clean, organized, and professional truck and work environment. Respond appropriately to roadside hazards and use required safety equipment and procedures. Assist with other operational duties as assigned by management. Qualifications Valid driver's license appropriate for the vehicles operated. Acceptable driving record and ability to meet company insurance requirements. Previous towing, roadside assistance, vehicle recovery, or commercial driving experience preferred. Required towing or commercial driver's license (CDL), if applicable to the vehicle and duties. Ability to safely operate towing equipment and secure vehicles for transport. Strong customer service and communication skills. Dependable attendance, punctuality, and a professional attitude. Ability to work independently, follow directions, and make sound decisions in the field. Ability to work flexible hours, including evenings, weekends, holidays, or on-call shifts, as required by the position. Physical and Work Environment Requirements This position involves working outdoors in varying weather conditions and around moving traffic, disabled vehicles, and other roadside hazards. The employee must be able to perform the essential physical functions of the position, with reasonable accommodation where required by law. These functions may include entering and exiting the truck, operating towing equipment, securing vehicles, standing, walking, and handling necessary equipment. What We Offer Competitive compensation. Opportunities for training and professional development. A supportive team environment. Opportunities for additional hours and overtime, where available and permitted by law. The opportunity to build valuable skills in the towing and roadside assistance industry. Additional benefits, including health insurance, and paid time off, may be available depending on the position and company offerings. Who We Are Looking For We are looking for someone who takes pride in their work, treats customers with respect, prioritizes safety, and understands the importance of being dependable. Our drivers represent the company in the field, and professionalism, accountability, and a positive attitude are essential. Prior towing experience is a plus, but candidates with relevant driving experience and a willingness to learn may also be considered, provided they meet all licensing, safety, and insurance requirements. How to Apply Interested candidates are encouraged to submit an application by emailing alyssa@herhrsolutions.com. Please include relevant driving experience, applicable licenses or certifications, and availability. We look forward to welcoming a depe…

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