TOW COMPANY OFFICE ADMINISTRATOR/TOW TRUCK DRIVER

We are seeking a dependable, organized Office Manager to oversee daily office operations for a busy towing company. The ideal candidate can manage multiple priorities, maintain accurate records, and handle customer concerns professionally in a fast-paced environment. Responsibilities Familiar with Palm Beach County Consumer Affairs rules and regulations. Manage daily office operations, phone calls, emails, and customer inquiries. Coordinate dispatch and communicate with drivers, customers, and property managers. Process vehicle releases and verify required documentation. Prepare invoices, collect payments, issue receipts, and reconcile daily transactions. Maintain accurate towing records, vehicle inventories, account files, and incident documentation. Assist with employee scheduling, timekeeping, and payroll preparation. Handle customer complaints calmly and professionally. Ensure office procedures follow company policies and applicable towing requirements. Monitor office supplies and keep the office organized. Qualifications Must have a tow badge in Palm Beach County Previous office management or administrative experience required. Towing, transportation, dispatch, or impound experience preferred. Strong communication, customer service, and problem-solving skills. Comfortable handling difficult conversations and confidential information. Proficient with computers, email, spreadsheets, and office software. Detail-oriented, reliable, and able to work independently. Experience with billing, payment processing, and recordkeeping preferred. Location: Palm Beach County, FL Schedule: Tuesday to Saturday 10am to 6pm. Pay: $25.00 per hour Pay: $24.00 - $25.00 per hour Work Location: In person

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