Tools and Outdoor Power Sales Team Member - FT - Mdf
Hartville HardwareHartville Hardware MIDDLEFIELD, OH HARTVILLE HARDWARE & LUMBER · AN HRM ENTERPRISES COMPANY You Belong Here. Tools & Outdoor Power Sales Team Member MIDDLEFIELD, OH | TOOLS & OUTDOOR POWER FULL-TIME SALES TEAM ONE EVENING WEEKLY + SATURDAYS Middlefield, OH DEPARTMENT Tools & Outdoor Power EMPLOYMENT TYPE Full-Time AVAILABILITY One evening until 7 PM and most Saturdays STORE HOURS Monday – Friday 6:00 AM – 7:00 PM Saturday 7:00 AM – 5:00 PM Sunday Closed ABOUT HRM ENTERPRISES Since 1939, HRM Enterprises, Inc. has grown from a small family-owned business into a diverse group of companies with a shared purpose: to serve others with integrity and excellence. Our family of businesses includes Hartville Hardware & Lumber, the nation's largest independently owned hardware store; Hartville Kitchen, known for its homestyle meals, bakery, and 500-seat entertainment venue; The Shop at Hartville Kitchen, with 25,000 square feet of retail space, and the Hartville MarketPlace & Flea Market, the largest indoor/outdoor market of its kind in the country. Together, these businesses make our Hartville campus a destination for guests searching for quality, community, and connection. Beyond the Hartville campus, HRM Enterprises is the parent company to Hartville Hardware in Middlefield, Hartville Contractors Supply, Top Advantage Surfaces, Lehman's, HRM Fulfillment Center, Go & Glow Car Wash, and Coshocton Lumber Company. Across all locations, over 900 team members serve with purpose each day. At HRM Enterprises, our approach is simple: treat others the way you'd want to be treated. This belief shapes how we serve our guests and how we care for each other. We're committed to being the best place to work by offering Sundays off, family-friendly hours, competitive benefits, and meaningful perks like team events, milestone celebrations, and team member discounts. We also invest in growth through training and professional development opportunities that enable our team to thrive at work and in their community. If you value hard work, hospitality, and providing for others, we invite you to explore our openings and find your place with us. POSITION OVERVIEW At Hartville Hardware Middlefield, we believe a happy, engaged team delivers exceptional customer service. Our commitment to treating each team member with fairness and respect creates a positive workplace where everyone feels valued and supported. As a full-time Tools and Outdoor Power Sales Team Member, you will help customers select the right tools for their needs and offer expert product recommendations so they can make informed decisions. Your strong interest in tools, outdoor power, and DIY projects, combined with excellent communication skills, will allow you to provide top-notch customer service and drive sales of tools and related products. You will play an essential role in making sure customers leave with the right tools for their projects and a positive shopping experience. HAND TOOLS POWER TOOLS OUTDOOR POWER ACCESSORIES WHAT YOU WILL DO CUSTOMER ASSISTANCE Greet customers and provide friendly, knowledgeable assistance in selecting tools and hardware products Offer expert advice on hand tools, power tools, outdoor power equipment, and accessories based on customer needs and preferences Demonstrate the proper use and features of various tools to help customers make informed purchasing decisions SALES & UPSELLING Drive sales of tools and related products through upselling, cross-selling, and product promotions Promote current sales, discounts, and special offers on tools and hardware items Recommend complementary products such as tool accessories, replacement parts, and maintenance supplies PRODUCT KNOWLEDGE Maintain up-to-date knowledge of products, new arrivals, and industry trends in tools and hardware Keep track of tool specifications, safety features, and benefits to provide accurate information to customers Stay knowledgeable about tool brands, product warrant…