Tooling Integration Program Manager

Job Title: Tooling Integration Program Manager Employee Type: MSP Expected Weekly Hours: 40 Position Summary This position is responsible for supporting the client’s business unit(s) with program management responsibilities for custom tooling integration delivered by a measurement, technology, and solutions (MTS) team. The position will work directly with end customers (internal and/or external) and vendors to fulfill tooling needs. Duties and Responsibilities Customer Engagement o Assist in developing tool concepts from which accurate vendor quotes & timelines are created o Co-develop project plans including tooling requirements, project deliverables, schedules, and process documentation (as required) for customer review & approval o Develop essential methods and processes (process flow diagrams, fluidic diagrams, etc.) required for tool builds including calibration strategies and standards for customers o Review opportunities and submit recommendations to upgrade and/or cost reduce tooling including notifications of upcoming end of life tooling Vendor Engagement o Review competing vendor quotations, and provide approval/denial recommendations to customers & MTS team o Assess and communicate project status and issues in conjunction with tooling vendor to customer & MTS management o Monitor and direct vendor tool builds and review & approve tool acceptance plans o Respond to issues identified on delivered tools, and suggest or implement improvements as required Technical Project Support o Act as point contact between MTS team and related vendors and project leads o Oversee and participate in tool design reviews o Maintain prioritized backlog of improvements and review in weekly team meetings o Manage tool acceptance activities, including tool delivery, initial start-up, and validation plans for tools to meet defined requirements o Ensure there is training documentation for customers (end-users) to operate, calibrate, and maintain the tool(s) o Act as a 3rd tier troubleshooter for released tooling including software issues in collaboration with tooling software development teams Drive for continuous improvements Perform other duties as needed Education and Credential Requirements Bachelor’s degree in Systems Engineering, Mechanical Engineering, Mechatronics, Engineering Management, or related field Eligible to work in the US without RLA sponsorship for employment visa status Experience Requirements 5-8+ years of experience in a program manager/technical project manager role Worked on projects delivering custom electro-mechanical systems to customers Developed project plans and processes for low volume (engineering builds) and/or high volume (mass production builds) manufacturing environments Direct correspondence with customers and vendors, developing and maintaining relationships while managing changes in requirements vs expectations Worked on cross functional teams consisting of hardware/software/manufacturing engineers, and procurement & supply chain experts Managing customer facing documentation Use of Agile project and program management methodologies Preferred experience Worked on custom test and measurement hardware systems Worked on tooling used for Micro-Electro-Mechanical Systems (MEMS) R&D Used Quality Systems, Statistical Process Control (SPC), Design of Experiments (DOE), and basic statistical data analysis on tooling design and process development and improvements Skills Requirements Ability to read, write, and speak English proficiently High proficiency using productivity software such as M365 (Word, Outlook, Excel, PowerPoint, Visio, Teams and SharePoint) Ability to use agile/scrum project/program management principles and methodologies to consistently meet task deadlines, triage changing priorities, and track issues to resolution Ability to collaborate across diverse teams with a customer service mindset Work Environment The position typically operates in a standard office environment and/or from em…

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