Title Clerk / Office Manager / Operations Manager

Job Overview Heartland Wholesale Trucks is seeking a dynamic and highly organized Title Clerk / Office Manager / Operations Manager to join our team! This multifaceted role combines essential responsibilities in title processing, office administration, and operational oversight to ensure seamless dealership or automotive business functions. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills. You will play a vital role in managing daily operations, handling automotive sales paperwork, maintaining inventory control, and providing exceptional customer service. This position offers an exciting opportunity to lead with enthusiasm and make a significant impact on our team’s success. Responsibilities Manage all aspects of automotive title processing, ensuring compliance with state transportation regulations and accurate documentation. Oversee office operations including data entry, record keeping, and handling automotive sales paperwork with precision. Coordinate and market inventory on third party websites, facebook marketplace, and company website. Support sales staff with helping finish details of closed deals. Provide exceptional customer service by communicating effectively with clients, addressing inquiries, and ensuring client satisfaction. Handle retail and high-end sales transactions, including cashiering duties and payment reconciliation. Utilize dealership management software such as Automate and Google Workspace tools to organize data, generate reports, and facilitate smooth workflow. Lead title processing activities such as lien releases, registration paperwork, and title transfers while adhering to legal standards. Maintain organized records of inventory control, sales management activities, and operational procedures for audit readiness. Requirements Must be very organized. Strong knowledge of state transportation regulations and title processing procedures. Excellent organizational skills with the ability to manage multiple tasks efficiently under pressure. Must be proficient with Google Workspace (google sheets, docs, etc). Demonstrated experience in outside sales, retail sales, or high-end sales environments. Exceptional communication skills including phone etiquette. Experience in inventory management, inventory control, data entry, cashiering, and customer service roles. Ability to handle outbound sales initiatives confidently while maintaining professional client communication. We value proactive individuals who thrive in fast-paced environments and are eager to grow professionally while delivering top-tier service every day. Pay: $45,000.00 - $65,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Opportunities for advancement Vision insurance Work Location: In person

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