TikTok Shop - Senior Logistics Cost Associate
TikTokResponsibilities About the Team: TikTok Shop has grown rapidly in recent years. We are committed to providing logistics services to an increasing number of merchants, helping them reduce logistics costs and offering users faster logistics services. We are recruiting a Cost Analysis and Strategy Optimization Specialist for the logistics operation analysis team. Responsibilities: - Conduct in-depth analysis of the logistics needs for the U.S. e-commerce business, combining market insights, industry trends, and customer feedback to perform comprehensive business operation analysis and diagnosis. - Regularly organize meetings to identify operational pain points, drive optimization of logistics processes and models, and improve overall business efficiency. - Analyze the logistics market across different regions in the U.S., review cost structure per logistics segment; conduct cost calculation, benchmarking analysis, and trend forecasting to provide actionable business insights and support implementation of cost optimization strategies. - Responsible for end-to-end supplier management, establishing a data-driven supplier evaluation system covering key indicators such as service quality, cost efficiency, and response speed. - Collect and analyze evaluation results, refine penalty and performance assessment models, and drive cost reduction and service quality improvements through continuous monitoring while fostering long-term supplier partnerships. - Proactively establish efficient cross-functional collaboration; conduct industry analysis and market research, generate analytical reports and business recommendations, and solve problems efficiently. - Strong knowledge of logistics cost structures and optimization processes; conduct product requirement analysis and solution design, independently drive product development and cross-functional collaboration to support cost-reduction strategies. Qualifications Minimum Qualifications: - Bachelors degree or above, with 3+ years of experience in business analysis, strategic planning, or related work experience. - Supply Chain/Logistics project experience, familiarity with e-commerce logistics operations, in-depth research of the South East Asia e-commerce market (policies, regulations, market characteristics, and consumer needs). Preferred Qualifications: - Possess structured thinking and analytical capabilities, ability to break down complex business problems, and develop a detailed data analysis framework; proficiency in data analysis tools (e.g Excel, SQL, Tableau, etc.) and be able to translate them into business strategies. - Strong sense of responsibility, proactiveness, curiosity, and skill in understanding business/market changes; Excellent communication skills and ability to handle cross-functional collaboration. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to cre…