Thrift Store Clerk

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: POSITION PURPOSE SUMMARY: The Thrift Store Worker is primarily responsible to assist in the efficient and effective reclamation, processing or distribution of donated goods for the Ingersoll Thrift Store. Accountabilities: Operations Protect the integrity of all donated items. Process raw materials by loading/unloading, sorting, packing, storing, loading and baling donations. Interact with customers/donors in a positive, friendly and courteous manner. Contribute to meeting store sales targets; provide efficient courteous customer service; use tact and courtesy when dealing with difficult donors/customers. Possess knowledge of stock prices and featured sale products in order to respond to customer enquiries. Assist donors with their donations, unload donations, and place stock in appropriate warehouse locations. Select donations for store distribution meeting established standards of quality and distinguishing between discarded/recycled and good quality merchandise according to company standards; ensure that all products are priced correctly as per store policy. Replenish inventory levels, i.e. hang clothing and restocking of merchandise as directed Pay attention to store security, by monitoring activity within the store. Categorize and box seasonal clothing, housewares, shoes etc. for storing. Abide by store policy and procedures. Work with volunteers as assigned. Communications Inform your supervisor of all donor/customer complaints, comments and concerns regarding customer service, prices, merchandise, etc. Health & Safety Maintain an attractive organized appearance of the warehouse area, tidy up and clean, sweep, dust and mop as necessary, both inside and the exterior donation area at the rear of the building ensuring compliance with the health and safety standards. Handle the merchandise in a safe and organized manner; assist in stock rotation – “baling” items in the store. Perform other position related duties. CRITICAL RELATIONSHIP MANAGEMENT: Internal relationships: Corps Officer, volunteers, staff External relationships: Community MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY: This position reports directly to the Community Ministries Coordinator or designate FINANCIAL AND MATERIALS MANAGEMENT: Contribute to store budgets by maintaining customer service standards. Assist with the materials management of donations/product flow in the thrift store. WORKING CONDITIONS: This is a temporary part-time contract position based on 20 hours per week. Schedule may vary from week to week and include weekdays and Saturday’s. Flexibility in scheduling is required. Mandatory requirement for steel-toe safety boots or shoes. Universal precautions; safety gloves. Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required. Ability to lift/move 40 pounds. Normal hours of work: Work will be scheduled as per the Thrift Store operational requirements between work hours of Monday-Wednesday and Saturday between 9:30a.m. to 5:00p.m., or Thursday-Friday between 9:30a.m. to 8:00p.m. with a ½ hour unpaid meal break where applicable. Your sup…

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