Third-Party Risk Consultant

Overview A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love. We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are. Job Description Third-Party Risk Consultant ETX Governance, Risk & Compliance Team Full-Time, Springfield/Boston The Opportunity As a Third-Party Risk Consultant, you will play a crucial role in implementing the third-party technology risk framework while collaborating with U.S., Romania, and India-based Digital Trust, Governance & Technology Assurance teams. This position is responsible for executing third-party risk assessments and due diligence activities across MassMutual’s third-party ecosystem, including evaluating services, data flows, system integrations, controls, and evidence to identify and document risk exposure. Additionally, you will support the adoption of risk management practices across the ETX organization. As a key member of the ETX Third-Party Technology Assurance team, you will help drive change, collaborate effectively across global time zones, and enhance operational efficiency throughout the organization. The Team The Digital Trust, Governance & Technology Assurance Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. This role will operate as part of a globally distributed team and will work closely with U.S., Romania, and India-based business, technology, procurement, compliance, legal, enterprise risk, and audit partners to design practical and effective technology governance and risk management solutions that increase operational efficiency, improve transparency, and support informed decision-making. The Impact Analyze third-party services, data flows, and system integrations to identify inherent and residual risk exposure Collaborate with issue management teams to ensure identified risks, including vulnerabilities, are appropriately tracked, communicated, and remediated Contribute to status reporting and metrics tracking for ongoing third-party risk activities Evaluate, document, communicate, and support breach event and incident response activities Execute risk evaluation procedures by reviewing evidence, documenting observations, and recording results in accordance with defined templates and quality standards Identify control gaps, weaknesses, or non-compliance issues and clearly document findings for further review and disposition Partner with senior practitioners to support risk rating determinations and escalation decisions Perform risk assessments to ensure third parties meet security and technology standards in alignment with established practices and procedures Proactively escalate delays, gaps in information, or emerging risks to the team lead Research and consult with internal subject matter experts to understand and document risk identified through risk assessments and due diligence practices, and communicate the findings to stakeholders Timely address asks, feedback, and comments provided by Digital Trust, Governance & Technology Assurance leadership, including collaboration across Romania, U.S., and India working hours Support onboarding, knowledge transfer, documentation, and process adoption activities needed to enable a smooth contract engagement and potential transition to full-time employment The Minimum Qualifications 2+ years of experience in risk management and/or completing third-party risk assessments 2+ years of experience implementing metrics to track status, identify trends, and surface potential issues 2+ years of experience working in an enterprise GRC pla…

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